Jennifer Finan
Charlotte
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant PRN
Concentra Urgent Care
05.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Perform drug testing, DOT physical and non-DOT physical
- Venipuncture
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
GoHealth Urgent Care
12.2023 - Current
- Complete all registration duties, including scheduling appointments, gathering demographics, Insurance and necessary legal documentation (HIPAA, Financial Consent, etc.)
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
Patient Care Coordinator
Atrium Health
01.2023 - 12.2023
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Delivered excellent patient experiences and direct care
Patient Access Specialist
Novant Health
05.2022 - 12.2022
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians
- Collected and validated patient demographics and insurance information
- Prepared patient identification band and completed admissions papers
- Place armbands on patients at arrival
Lead Teacher
Childcare Network
01.2018 - 05.2022
- Obtain Classroom curriculum, teach kids the curriculum in different styles to help obtain the information
- Supervise over thirteen kids, communicate with parents, work with the director to deliver exceptional experience in classrooms
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support obstacles in students
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Work one on one with students who need extra support
Patient Care Technician
Richmond University Hospital
02.2015 - 01.2018
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted nursing staff with medical procedures to support patient care plans.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Bachelor of Science - Nursing
WESTERN GOVERNS UNIVERSITY
Remote01-2029
Associate of Science - Medical Assisting
Herzing University
Dearborn, MI06.2024
Skills
- Medical terminology
- Direct patient care
- Specimens collection and processing
- Vital sign monitoring
- Wound care
- Multitasking and organization
- Team collaboration
- Phlebotomy
- Immunization administration
- EKG monitoring
- HIPAA compliance
Certification
- Certified Medical Assistant (CMA) - National Healthcare's Association
- Basic Life Support
Timeline
Certified Medical Assistant PRN
Concentra Urgent Care
05.2024 - Current
Certified Medical Assistant
GoHealth Urgent Care
12.2023 - Current
Patient Care Coordinator
Atrium Health
01.2023 - 12.2023
Patient Access Specialist
Novant Health
05.2022 - 12.2022
Lead Teacher
Childcare Network
01.2018 - 05.2022
Patient Care Technician
Richmond University Hospital
02.2015 - 01.2018
- Certified Medical Assistant (CMA) - National Healthcare's Association
- Basic Life Support
Bachelor of Science - Nursing
WESTERN GOVERNS UNIVERSITY
Associate of Science - Medical Assisting
Herzing University
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