Jennifer Butler
Raleigh
Summary
Dedicated professional with expertise in patient care coordination and surgical assistance. Proven track record of implementing safety protocols and training staff to enhance operational efficiency.
Overview
35
35
years of professional experience
3
3
years of post-secondary education
Work History
Stay at Home Mother/ Homemaker
Self
Raleigh
01.2017 - Current
- Completed day-to-day duties in regards to caring for three small children, a quadriplegic husband, and an elderly mother.
Operating Room RN
Rex Hospital
Raleigh
10.2006 - 12.2016
- Coordinated patient care during surgical procedures in a fast-paced environment.
- Monitored vital signs and responded to patient needs immediately.
- Assisted surgeons with instruments and maintained sterile field throughout surgeries.
- Educated patients and families on postoperative care and recovery processes.
- Collaborated with multidisciplinary teams to ensure seamless patient transitions.
- Implemented safety protocols to minimize infection risks in the operating room.
- Documented patient information accurately in electronic health records systems.
- Trained new staff on operating room procedures and best practices for care.
- Performed sterile techniques including scrubbing, gowning, gloving, draping and positioning of patients for surgical procedures.
- Demonstrated excellent communication skills when interacting with patients, families and other healthcare personnel.
- Administered medications as prescribed by physicians according to hospital policies.
Carolina Dining Room Manager
Pinehurst Resort & Country Club
Pinehurst
04.1991 - 10.2006
- Managed front-of-house operations to ensure seamless dining experiences.
- Trained and supervised staff in service standards and customer interactions.
- Coordinated dining room setup, including table arrangements and decor.
- Oversaw inventory management for dining supplies and equipment.
- Implemented training programs to enhance staff skills and service quality.
- Developed schedules to optimize staff coverage during peak hours.
- Collaborated with kitchen team to ensure timely food delivery and quality control.
- Resolved guest concerns promptly to maintain high satisfaction levels.
- Maintained presence on dining room floor and assisted team to support efficiency of service.
- Resolved customer complaints in a professional manner.
- Scheduled front of house staff to open, close and work dining room floor daily.
- Reported staff performance, inventory, overall dining room needs and special events information to Food and Beverage Director.
- Acted as liaison between head of kitchen staff and front of house to update staff on menu updates, special requests, and canceled items.
- Adhered to and enforced health and safety standards regarding food preparation, serving, and storage.
- Arranged proper seating facilities to promote rules and regulations concerning safety, fire and health concerns.
- Trained new employees on customer service, safety protocols, and restaurant policies.
- Monitored food quality and presentation to ensure adherence to company standards.
Education
Associate of Science - Nursing
Durham Technical Community College
Durham, North Carolina, NC 07.2010 - 05.2012
CST/NBSTSA - Surgical Technology
South Piedmont Community College
Polkton, NC 11.2001 - 08.2002
Skills
- Patient care coordination
- Surgical assistance
- Electronic health records
- Infection control protocols
- Staff training
Timeline
Stay at Home Mother/ Homemaker
Self
01.2017 - Current
Associate of Science - Nursing
Durham Technical Community College
07.2010 - 05.2012
Operating Room RN
Rex Hospital
10.2006 - 12.2016
CST/NBSTSA - Surgical Technology
South Piedmont Community College
11.2001 - 08.2002
Carolina Dining Room Manager
Pinehurst Resort & Country Club
04.1991 - 10.2006