Jenni Winters
Nags Head
Summary
Dynamic hospitality professional with over 20 years of extensive experience
, excelling in bartending and serving roles. Proven ability to enhance customer satisfaction and drive sales through expert cocktail design and effective communication. Skilled in retail management and adept at training staff, ensuring compliance and operational excellence in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Bartender
Dirty Dicks Crab House
Nags Head
03.2014 - Current
- Balanced daily registers and generated sales reports for management.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Effectively multitasked within fast-paced environment.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Server
Dirty Dicks Crab House
Nags Head
03.2014 - Current
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Accurately recorded orders on cash register and point-of-sale system.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees on restaurant procedures and plating techniques.
Education
Associate of Arts - Cosmetology
McCann School of Business And Technology
Sunbury, PA05-2011
Skills
- Bartender
- Server
- Retail Management
Timeline
Bartender
Dirty Dicks Crab House
03.2014 - Current
Server
Dirty Dicks Crab House
03.2014 - Current
Associate of Arts - Cosmetology
McCann School of Business And Technology