Jenni Tweed
Hendersonville
Summary
As Finance Manager at Knox Law / Caregiver Support Services, I consistently managed client expenses and maintained accurate records to provide fiduciary accountability and compile data accurately. My ability to manage multiple venues and event logistics as Event Coordinator at Blue Ridge Community College showcases my exceptional problem-solving skills and customer satisfaction focus. While serving as Communications Coordinator and Member Services / Operations Coordinator at the Henderson County Chamber of Commerce, I communicated effectively with our Membership, developed communications pieces including print and web outlets, worked closely with volunteers and Board of Directors, and managed financial transactions and reporting including support for the annual audit process.
Overview
24
24
years of professional experience
Work History
Finance Manager
Knox Law / Caregiver Support Services
01.2023 - Current
- Prepared monthly reconciliation of client bank accounts.
- Streamlined bill paying process, reducing time spent on manual tasks and improving data accuracy.
- Ensured timely filing of all required documents, tax preparation and court filings.
- Reviewed documentation and identified financial discrepancies where applicable.
- Fiduciary services and bill paying for clients and appointed guardianships
Event Coordinator
Blue Ridge Community College
06.2010 - 01.2023
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with challenges and changes to event plans.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Developed and managed departmental budget effectively.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Evaluated feedback from event planners after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Cultivated strong partnerships with local businesses and community organizations.
- Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.
- Coordinated with security services to ensure safety of attendees, addressing potential risks and compliance issues.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Communications Coordinator/Membership Coordinator
Henderson County Chamber of Commerce
03.2001 - 05.2010
- Organized successful networking events, fostering connections among members and industry professionals.
- Presented detailed reports at board meetings on progress towards meeting established goals as well as insights gathered from direct interaction with members.
- Developed strong relationships with key stakeholders, including corporate partners, sponsors, and community organizations.
- Increased membership retention through effective communication strategies and personalized outreach.
- Managed membership database, ensuring accurate record-keeping and timely updates on renewals or changes in status.
- Collaborated with other departments within the organization to ensure seamless coordination of member-related activities and events.
- Coordinated volunteer initiatives that allowed members to give back to their communities while strengthening their connections within the organization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed and coordinated communications pieces including print and web outlets: newsletters, member directory, web site and event promotional pieces.
- Wrote and edited content for operations, marketing and public relations needs.
- Assisted with planning, production and execution of email blasts, signage boards, special event flyers and social media campaigns.
Education
Bachelor of Arts - Communication Studies
University of North Carolina At Chapel Hill
Chapel Hill, NC05-1994
Skills
- Communications focused
- Data and records management
- Community engagement
- Volunteer experience
- Planning and scheduling experience
- Extensive public facing work background
Notary
NC Notary
Timeline
Finance Manager
Knox Law / Caregiver Support Services
01.2023 - Current
Event Coordinator
Blue Ridge Community College
06.2010 - 01.2023
Communications Coordinator/Membership Coordinator
Henderson County Chamber of Commerce
03.2001 - 05.2010
Bachelor of Arts - Communication Studies
University of North Carolina At Chapel Hill
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