Jenna Eddy
Greenville
Summary
Compassionate and skilled Veterinary Assistant with extensive experience at Vets Pets, adept in urgent care and medication administration. Proven ability to enhance patient outcomes through effective client communication and emergency support. Committed to animal safety and well-being, ensuring high standards of care in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Veterinary Assistant
Vets Pets
03.2024 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Provided customer support to clients, answering questions and addressing concerns.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Improved animal recovery rates with meticulous monitoring of vital signs and administering medications as prescribed.
- Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
- Prepared animals for surgery, including pre-operative care and post-operative monitoring.
- Assisted veterinarians during examinations, surgeries, and procedures, ensuring smooth operation of the veterinary clinic.
Vet Assistant
Southern Veterinary Partners
04.2022 - 10.2023
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Fostered positive relationships with clients through educational materials on preventive care measures for their pets'' wellbeing.
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Restrained animals for examination and treatment.
Key Hourly, Bartender, Administrative Assistant
Outback Steakhouse
05.2000 - 09.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed front of the house operations and ensured customer satisfaction
- Wrote schedule and entered payroll
- Entered invoices, placed orders, did bank drops
Hair Dresser
Bombshell Salon
08.2016 - 02.2019
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
- Mixed pigments and used proper techniques to achieve desired color.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Offered professional cuts, color services and extensions to salon customers.
- Styled hair, makeup and nails for customers for special events and occasions.
- Maintained regular client list and successfully handled walk-in customers.
Vet Assistant, Adoption Counselor, Dog Trainer
Richmond SPCA
01.2005 - 08.2007
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted senior staff with blood analyses and physical assessments.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals for examination and treatment.
- Followed safety protocols for handling animals.
- Observed animals for signs of distress or illness.
- Maintained clean and safe animal living areas.
- Educated clients on post-surgical care and nutrition.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Prepared animals for surgical procedures.
- Screened and interviewed potential adopters, educating them on pet care and proper behavior training and tips
- Trained problematic dogs so that they had a greater chance of being adopted, desensitized dogs to situations that were high stress for them, helped dogs build confidence through positive reinforcement, traveled to kill shelters to screen and test potential dogs to bring to the SPCA to adopt out
Vet Assistant
Fariview Animal Hospital
07.2002 - 09.2005
- Improved patient care by assisting veterinarians with examinations and treatments.
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Assisted in diagnostic procedures such as radiographs, bloodwork analysis, and urine testing for comprehensive patient evaluations.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Fostered positive relationships with clients through educational materials on preventive care measures for their pets'' wellbeing.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Assisted senior staff with blood analyses and physical assessments.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Monitored vital signs and provided nursing care for animals.
- Prepared animals for surgical procedures.
Education
Associate of Applied Science - Veterinary Science
Penn Foster Career School
Scranton, PA06-2026
Associate of Arts - Art
John Tyler Community College
Chester, VA06-2003
Associate of Arts - Art History
University of Mary Washington
Fredericksburg, VA06-2001
Skills
- Client communication
- Animal safety
- Urgent care
- Medication administration
- Sample collection
- Animal behavior
- Vaccine administration
- Laboratory procedures
- Diagnostic imaging
- Client education
- Emergency and preventive care
- Surgical procedures and support
Timeline
Veterinary Assistant
Vets Pets
03.2024 - Current
Vet Assistant
Southern Veterinary Partners
04.2022 - 10.2023
Hair Dresser
Bombshell Salon
08.2016 - 02.2019
Vet Assistant, Adoption Counselor, Dog Trainer
Richmond SPCA
01.2005 - 08.2007
Vet Assistant
Fariview Animal Hospital
07.2002 - 09.2005
Key Hourly, Bartender, Administrative Assistant
Outback Steakhouse
05.2000 - 09.2019
Associate of Applied Science - Veterinary Science
Penn Foster Career School
Associate of Arts - Art
John Tyler Community College
Associate of Arts - Art History
University of Mary Washington
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