Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jenise Rowe

Raleigh

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

2026
2026
years of professional experience

Work History

Administrative Assistant

Jones Towing
Raleigh
08.2021 - 05.2025
  • Collaborated with drivers to ensure smooth dispatching of towing operations daily.
  • Processed invoices and handled payments in a timely manner for towing services.
  • Organized office supplies and ensured efficient workflow within the administrative team.
  • Communicated with clients to address inquiries and provide service updates promptly.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Child Care Home Owner/Operator Manager

Learn And Play
Raleigh
08.2008 - 03.2018
  • Designed engaging educational programs for children and families.
  • Managed day-to-day operations of the learning center effectively.
  • Coordinated schedules and activities for staff and students efficiently.
  • Developed marketing materials to promote programs and attract clients.
  • Trained staff on best practices in early childhood education methods.
  • Established positive relationships with parents and community organizations.
  • Oversaw inventory management of educational resources and supplies.
  • Ensured compliance with safety standards and regulations in the facility.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed daily operations of business, including hiring and training staff.
  • Ensured compliance with local, state, and federal regulations.
  • Oversaw budgeting and financial management.
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Created marketing campaigns to attract new customers.
  • Reviewed legal documents related to business operations.
  • Developed policies and procedures for the organization.
  • Developed startup and creation of operational procedures.
  • Collaborated with other owners on joint ventures and shared resources.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Managed daily operations to ensure smooth workflow and efficiency.
  • Learned and followed safety and emergency procedures.
  • Managed all financial aspects of the business including accounts payable, accounts receivable, payroll, purchasing, managing business account, and issuing payment statements for filing child care tax credit.

Early Head Start Home Visitor

Telamon
  • Conducted home visits to assess child development and family needs.
  • Developed individualized plans to support children's learning and growth.
  • Facilitated parent education sessions on child health and development topics.
  • Collaborated with community resources to provide families with necessary services.
  • Maintained accurate records of family interactions and progress reports.
  • Offered guidance on health, nutrition, and early learning activities for families.
  • Engaged families in goal-setting to enhance children's educational experiences.
  • Encouraged positive parent-child interactions through modeling techniques during home visits.
  • Organized monthly activities within the Early Head Start Program such as field trips or special events in order to promote socialization among participants.
  • Developed relationships with local childcare providers and other community organizations to maximize the number of referrals received by the Early Head Start Program.
  • Educated families on community resources available for additional support services.
  • Actively sought out opportunities for professional growth by attending trainings or conferences relevant to early childhood education.
  • Collaborated with health care professionals in order to ensure that all children received timely screenings, immunizations.
  • Assisted parents in understanding the importance of their role as a primary teacher for their child.
  • Ensured that all program policies and procedures were followed during home visits.
  • Provided crisis intervention services when needed, including referrals for mental health services if necessary.
  • Supported families in developing goals related to parenting styles, communication strategies, discipline methods.
  • Processed family enrollments and developed productive relationships with parents in order to strengthen roles.
  • Maintained confidentiality through stringent handling of charts and data.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports

Education

Associate of Arts - Early Childhood Education

Vance Granville Community College
Henderson, NC
05-2010

Skills

  • Customer service
  • Regulatory compliance
  • Conflict resolution
  • Time management
  • Cash handling expertise
  • Data entry proficiency
  • Phone etiquette
  • Attention to detail
  • Customer satisfaction
  • Excellent communication
  • Problem-solving abilities
  • Professional demeanor

References

References available upon request.

Timeline

Administrative Assistant

Jones Towing
08.2021 - 05.2025

Child Care Home Owner/Operator Manager

Learn And Play
08.2008 - 03.2018

Early Head Start Home Visitor

Telamon

Associate of Arts - Early Childhood Education

Vance Granville Community College

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Jenise Rowe