Jenée Armstrong
Jacksonville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Real Estate Broker
Coldwell Banker Sea Coast Realty
Jacksonville, NC
02.2018 - Current
- Ensured client satisfaction through consistent communication and personalized service. with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Served as liaison to ensure smooth negotiations between involved parties. in negotiations between buyers and sellers during closing of sales.
- Managed real estate transactions from initiation to closing.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Analyzed market trends and conducted research to identify potential buyers for properties.
- Conducted property comparisons to assess market value and competitiveness. to determine competitive market price.
- Advised clients on how best to price their property in order to maximize profits while still appealing to potential buyers.
- Created and executed targeted marketing strategies to effectively promote residential properties, driving increased visibility and interest in listings.
- Developed client relationships through targeted outreach and follow-up efforts. using proven tools, systems and training.
- Collaborated with agents and brokers on joint deals involving multiple parties, leveraging strong communication and organizational skills to ensure successful transactions.
- Arranged for title searches of properties sold.
- Monitored fulfillment of purchase contract terms.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Analyzed housing markets and identified potential buyers.
Owner/Real Estate Team Leader
Haven Realty Group
Jacksonville, NC
01.2020 - 12.2023
- Founded real estate agency and recruited agents to build operations from ground up.
- Supervised agents in real estate transactions, providing guidance on complex legal matters to ensure compliance and protect client interests..
- Supervised agents handling real estate transactions provided guidance on complex legal matters related to real estate transactions..
- Managed daily operations of the real estate team, including scheduling meetings, assigning tasks, setting deadlines.
- Monitored team performance, identified areas of improvement, and provided feedback and coaching.
- Developed business initiatives that enhanced profitability and streamlined client acquisition processes.
- Ensured compliance with local, state, and federal laws governing real estate transactions such as title insurance regulations and fair housing laws.
- Assessed team member's strengths and weaknesses to identify development opportunities.
- Developed effective communication strategies for the team and with clients.
- Conducted research into potential investments for clients looking to diversify their portfolios through property acquisitions or development projects.
- Maintained knowledge of real estate law, available mortgages and government programs.
- Resolved conflicts between agents in a timely manner.
- Operated mentorship program for new agents, coaching them on negotiation, offer writing, identifying material defects, reviewing home inspections, measuring properties, and legally marketing listings.
- Provided guidance on preparing for state licensing examinations.
- As a Certified Short Sale Specialist, I advised sellers and buyers on the process of preventing a foreclosure or purchasing an investment property.
- Provided expert guidance on VA loans and military relocation to ensure smooth transactions for service members.
- Oversaw property listings, ensuring accurate descriptions and timely updates.
- Trained and mentored new agents in company policies and best practices.
Real Estate Broker Associate
CENTURY 21 American Properties
Jacksonville, NC
07.2010 - 02.2017
- Negotiated property prices and settlement deals between sellers and buyers to achieve favorable outcomes.
- Managed all aspects of client transactions from initial contact through closing, coordinating inspections, appraisals, surveys, repairs, and renovations.
- Assisted clients with obtaining financing options that best suited their needs as well as ensuring loan applications were properly completed and submitted.
- Assisted clients in identifying financing options that met their needs and ensured accurate completion and submission of loan applications.
Education
Some College (No Degree) - Business Administration
University of Michigan
Flint, MISome College (No Degree) - Political Science
Hawaii Pacific University
Honolulu, HIApologetics
Liberty University
Lynchburg, VA05.2028
Skills
- Client support
- Transaction oversight
- Industry assessment
- Negotiation skills
- Market value analysis
- Team management
- Individual performance coaching
- Customer relationship development
- Mentorship development
- Residential marketing expertise
- Property valuation
- Licensed real estate broker in North Carolina
- Document preparation
- Relocation support services
- Real estate renovation
- Property sale negotiation
- Investment evaluation
- Effective conflict resolution
- Strategic business development
Certification
- NC Real Estate License #269404
- Short Sale Specialist
- Military Relocation Specialist
Timeline
Owner/Real Estate Team Leader
Haven Realty Group
01.2020 - 12.2023
Real Estate Broker
Coldwell Banker Sea Coast Realty
02.2018 - Current
Real Estate Broker Associate
CENTURY 21 American Properties
07.2010 - 02.2017
Some College (No Degree) - Political Science
Hawaii Pacific University
Some College (No Degree) - Business Administration
University of Michigan
Apologetics
Liberty University
Education and Training
NC Real Estate License #269404