Jemma Steytler
Charlotte
Summary
Dedicated sociology graduate with experience in customer service, event planning, and community outreach. Skilled in building relationships, managing projects, and delivering impactful results. Seeking a role that leverages interpersonal and organizational abilities to drive success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Henson Novelties
08.2021 - 01.2022
- Handle customer inquiries, resolve complaints, and ensure satisfaction.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Learned and adapted quickly to new technology and software applications.
Server
Oriental Pavilion
08.2018 - 04.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
The Brawley Market
05.2016 - 08.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Used in-store system to locate inventory and place special orders for customers.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Bachelor of Arts - Sociology
University of North Carolina Asheville
Asheville, NC12-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Henson Novelties
08.2021 - 01.2022
Server
Oriental Pavilion
08.2018 - 04.2019
Sales Associate
The Brawley Market
05.2016 - 08.2016
Bachelor of Arts - Sociology
University of North Carolina Asheville
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