JELESHA MURPHY
Raleigh
Summary
Behavioral health clinician with expertise in comprehensive client assessments and the development of individualized service plans. Proven ability to coordinate community resources and maintain compliance with regulations, enhancing client outcomes and ensuring continuity of care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Health Clinician
Avita Jail In-Reach
07.2025 - Current
- Conducted comprehensive client assessments and intakes to identify mental health needs
- Developed and monitored individualized care/service plans to address client goals
- Coordinate mental health, housing, and employment resources
- Ensured continuity of care with community providers to support client well-being
- Maintain compliant and timely documentation
- Participate in audits and quality assurance reviews
Clinical Counseling Intern
Wellness and Trauma Recovery Center
02.2025 - 07.2025
- Provided trauma-informed care to a diverse client base, fostering a safe and supportive environment
- Facilitated assessments and developed service plans, ensuring comprehensive documentation
- Coordinated DFCS referrals and streamlined case communication to enhance client support
- Collaborated with multidisciplinary teams
Clinical Counseling Intern
Family Counseling Associates of North Georgia
08.2024 - 02.2025
- Provided individual and group counseling, fostering client engagement and personal growth
- Implemented cognitive-behavioral therapy techniques to support clients in managing symptoms
- Conducted biopsychosocial assessments to inform treatment planning
- Ensured clinical records met compliance standards
Lead Preschool Teacher
Cadence Academy
09.2023 - 08.2024
- Developed and implemented curriculum to support developmental milestones
- Enhanced communication with parents through regular updates and collaborative meetings
- Developed engaging lesson plans aligned with state standards and child development principles.
- Facilitated hands-on activities that encouraged creativity and critical thinking in children.
- Supervised classroom activities to ensure a safe and nurturing learning environment.
Lead Toddler Teacher
Suwanee Prep Academy
05.2022 - 09.2023
- Facilitated activities promoting social-emotional development in children
- Kept accurate developmental records for individual children
- Developed engaging lesson plans tailored for diverse toddler learning styles.
- Fostered a nurturing environment to support emotional and social development.
- Supervised classroom activities to ensure safety and compliance with regulations.
Medicare Specialist
UnitedHealth Group
03.2020 - 07.2020
- Conducted audits of Medicare claims, identifying and correcting errors to enhance accuracy
- Resolved member policy inquiries, ensuring clear understanding of benefits and services
- Evaluated Medicare plans for compliance with federal regulations and company standards.
- Assisted members in understanding Medicare benefits and enrollment processes.
- Coordinated training sessions for staff on Medicare policies and service updates.
Business Coordinator
Verizon Business Center
08.2018 - 03.2020
- Streamlined processes to enhance operational efficiency
- Coordinated administrative and technical support to optimize workflow
- Coordinated cross-departmental communication to streamline project workflows and updates.
- Managed scheduling for meetings and events to ensure efficient team collaboration.
- Assisted with budget tracking and resource allocation for various business initiatives.
Education
M.S. - Clinical Mental Health Counseling
Walden University
Minneapolis, MN05-2025
B.S. - Integrated Professional Studies
University of North Carolina at Greensboro
05-2019
Skills
- Case Management
- Care Coordination
- Client Intake
- Assessment
- Reassessment
- Individualized Service Plan (ISP) Development
- Medicaid & Waiver Program Familiarity
- Community Resource Coordination
- Referrals
- Documentation
- Audits
- Regulatory Compliance
- Electronic Health Records (EHR) Systems
- Crisis Intervention
- Behavioral Health Support
- Client Advocacy
- Education
- Interdisciplinary Team Collaboration
- HIPAA
- Confidentiality Standards
Certification
- National Counselor Examination (NCE), Passed
- NCC Certification, Eligible / Pending
Timeline
Behavioral Health Clinician
Avita Jail In-Reach
07.2025 - Current
Clinical Counseling Intern
Wellness and Trauma Recovery Center
02.2025 - 07.2025
Clinical Counseling Intern
Family Counseling Associates of North Georgia
08.2024 - 02.2025
Lead Preschool Teacher
Cadence Academy
09.2023 - 08.2024
Lead Toddler Teacher
Suwanee Prep Academy
05.2022 - 09.2023
Medicare Specialist
UnitedHealth Group
03.2020 - 07.2020
Business Coordinator
Verizon Business Center
08.2018 - 03.2020
M.S. - Clinical Mental Health Counseling
Walden University
B.S. - Integrated Professional Studies
University of North Carolina at Greensboro