Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jefry Varela

Gastonia

Summary

Dedicated Driver and Customer Service Representative with

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.


Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

13
13
years of professional experience

Work History

Warehouse Worker/Delivery Driver

PLJ CARGO LOGISTICS
05.2019 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Driver/Customer Service Representative

FAST TRANSPORT/RAPIDO CARGO
02.2012 - 04.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

High School Diploma -

CONTINENTAL ACADEMY
Boca Raton, FL
09-2006

Skills

  • Valid Driver's license
  • Customer service
  • Clean driving record
  • CDL license
  • Language Spanish and English
  • Delivery pickup
  • Excellent communication
  • Shipping and packaging
  • Forklift License

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Warehouse Worker/Delivery Driver

PLJ CARGO LOGISTICS
05.2019 - Current

Driver/Customer Service Representative

FAST TRANSPORT/RAPIDO CARGO
02.2012 - 04.2019

High School Diploma -

CONTINENTAL ACADEMY
Jefry Varela