Jeffrey Wells
Randleman
Summary
Dynamic leader with a proven track record at Harris Teeter Inc, enhancing customer satisfaction and streamlining inventory. Excelled in staff management and conflict de-escalation, demonstrating adaptability across diverse roles at Food Lion. Skilled in both team leadership and order management, consistently achieving company objectives through effective communication and innovative process improvements.
Overview
33
33
years of professional experience
Work History
Department Manager Dairy/Frozen
Harris Teeter Inc
02.1999 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Multiple Positions
Food Lion
10.1991 - 02.1999
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Science - Criminal Justice
Western Carolina University
Cullowhee, NC12-1998
Skills
- Customer service
- Staff management
- Team leadership
- Order management
- Employee scheduling
- Conflict de-escalation
- Adaptability and flexibility
- Time management
- Merchandising
- Planogram
Timeline
Department Manager Dairy/Frozen
Harris Teeter Inc
02.1999 - Current
Multiple Positions
Food Lion
10.1991 - 02.1999
Bachelor of Science - Criminal Justice
Western Carolina University
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