Jeffrey Chestnutt
Beulaville
Summary
Detail-oriented Journeyman Service Technician with expertise in advanced troubleshooting, vehicle maintenance, and diagnostics. Committed to optimizing workflow processes and ensuring safety in all operations.
Overview
14
14
years of professional experience
Work History
Journeyman Service Technician
Mhc Kenworth
Clinton, NC
06.2025 - Current
- Diagnosed mechanical issues in heavy-duty vehicles using advanced diagnostic tools.
- Performed routine maintenance and repairs to enhance vehicle performance and reliability.
- Collaborated with team members to troubleshoot complex electrical systems on trucks.
- Adhered to safety protocols while operating tools and equipment in a fast-paced environment.
- Assisted in training new technicians, sharing expert knowledge and best practices for successful job performance.
- Promoted a positive work environment by supporting colleagues with tasks and sharing technical expertise when needed.
- Optimized workflow processes within the service department to enhance overall productivity levels among team members.
- Continuously updated technical knowledge by attending training sessions, trade shows, and manufacturer presentations.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Service Technician
Team Chevrolet
Swansboro, NC
04.2025 - 06.2025
- Diagnosed vehicle issues using advanced automotive diagnostic tools.
- Performed routine maintenance and repair tasks on various vehicle models.
- Assisted in training new technicians on service procedures and safety protocols.
- Collaborated with team members to optimize workflow and service efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Journeyman Service Technician
MHC Kenworth
Clinton, NC
09.2022 - 04.2025
- Communicated effectively with customers regarding service needs and repair options.
- Increased efficiency by utilizing advanced diagnostic tools to quickly identify equipment malfunctions.
- Continuously updated knowledge of industry trends and technologies to improve service delivery.
- Expedited service calls for improved response time and increased client trust in the company.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various equipment issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Collaborated with team members to troubleshoot complex electrical systems on trucks.
- Assisted in training new technicians, sharing expert knowledge and best practices for successful job performance.
- Continuously updated technical knowledge by attending training sessions, trade shows, and manufacturer presentations.
Service Technician
Moore Buick GMC
Jacksonville, NC
09.2017 - 09.2022
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety.
- Conducted routine maintenance services, enhancing vehicle reliability and customer satisfaction.
- Utilized diagnostic tools to identify issues, streamlining repair processes and reducing turnaround time.
- Trained junior technicians on best practices for repairs and vehicle maintenance procedures.
- Developed standard operating procedures for complex repairs, improving consistency and accuracy in service execution.
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Contributed to team success by sharing technical expertise during challenging diagnostic scenarios or difficult repairs.
- Stayed current on industry trends, attending training seminars regularly to update skills as new technologies emerged in automotive repair.
Service Technician
JS&J Auto
Wilmington, NC
05.2017 - 09.2017
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Service Technician
Stevenson Chevrolet
Swansboro, NC
07.2013 - 05.2017
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Repaired and replaced worn and damaged components.
- Stayed current on industry trends, attending training seminars regularly to update skills as new technologies emerged in automotive repair.
Automotive Service Technician Apprentice
Stevenson Toyota
Jacksonville, NC
03.2012 - 07.2013
- Diagnosed automotive issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Assisted senior technicians in complex repairs, improving efficiency and learning techniques.
- Conducted inspections to identify potential issues and recommend corrective actions.
- Maintained a clean and organized workspace to adhere to safety standards and improve workflow.
Education
Associate of Applied Science - Automotive Technology
Wayne Community College
Goldsboro, NCSkills
- Diagnostic skills
- Refrigeration systems
- Vehicle maintenance
- Electrical systems
- Control systems
- Advanced troubleshooting
- Mechanical tools
- Work with minimal supervision
- Attention to detail
- Punctual and reliable
- Troubleshooting skills
- Warranty repair
Timeline
Journeyman Service Technician
Mhc Kenworth
06.2025 - Current
Service Technician
Team Chevrolet
04.2025 - 06.2025
Journeyman Service Technician
MHC Kenworth
09.2022 - 04.2025
Service Technician
Moore Buick GMC
09.2017 - 09.2022
Service Technician
JS&J Auto
05.2017 - 09.2017
Service Technician
Stevenson Chevrolet
07.2013 - 05.2017
Automotive Service Technician Apprentice
Stevenson Toyota
03.2012 - 07.2013
Associate of Applied Science - Automotive Technology
Wayne Community College