Jeffrey Bishop
Mebane
Summary
Professional with extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Department Supervisor
Home Depot
10.2024 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 12 employees, delegated tasks and held each employee accountable for completing assignments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Promoted culture focused on encouraging staff to develop skills and abilities.
Kitchen/Bath Designer / Department Supervisor, Flooring & Inside lawn & garden
Lowes Home Improvement
07.2020 - 10.2024
- Using 2020 to design kitchens and baths
- Presented detailed proposals with itemized costs, timelines, and design concepts for client review and approval.
- Met with clients to determine preferences, budget, color and other factors for planning.
- Assisted clients in selecting appropriate color schemes, textures, lighting options, cabinetry styles, countertops materials, flooring choices, and plumbing fixtures for their bathrooms.
- Sourced unique decorative elements that added distinctive touches to each client''s bathroom space while adhering to their personal style preferences.
Sales Consultant
Rooms To Go
12.2016 - 07.2020
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Ashley Home Store
11.2014 - 12.2016
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Store Manager
Yankee Candle Company
10.2010 - 03.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Owner/Operator
Leos Pizzeria, Memories Diner, Bible Warehouse Stores (3)
05.1995 - 09.2010
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Education
Diploma - College prep
Bridgeton High School
Bridgeton, NJ06.1985
Skills
- Customer service
- Problem resolution
- Workplace safety
- Problem-solving
- Customer relations
- Time management
- Leadership skills
- Staff supervision
- Inventory management
- Performance improvement
- Policy enforcement
- Growth planning
- Recovery management
Accomplishments
- Designed small to large luxury kitchens with budgets ranging from $24k to $87k
- Ranked #71 in the country with Shanandoah Cabinetry
- Was #1 sales/Designer with Diamond Cabinetry for the entire year of 2021 to 2023
Timeline
Department Supervisor
Home Depot
10.2024 - Current
Kitchen/Bath Designer / Department Supervisor, Flooring & Inside lawn & garden
Lowes Home Improvement
07.2020 - 10.2024
Sales Consultant
Rooms To Go
12.2016 - 07.2020
Sales Consultant
Ashley Home Store
11.2014 - 12.2016
Store Manager
Yankee Candle Company
10.2010 - 03.2014
Owner/Operator
Leos Pizzeria, Memories Diner, Bible Warehouse Stores (3)
05.1995 - 09.2010
Diploma - College prep
Bridgeton High School
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