Jeffery M. Geary
Winston-Salem
Summary
Dynamic and responsible professional with a strong background in customer service at P.F. Changs. Proven ability to enhance guest satisfaction through effective order management and a positive attitude. Skilled in high-volume dining environments, demonstrating attention to detail and teamwork to ensure smooth operations and memorable dining experiences.
Overview
11
11
years of professional experience
Work History
Server Assistant/Expo Runner
P.F Changs
09.2015 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Merchandise Stocker
World Market
03.2014 - 08.2014
- Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Assisted in successful promotional events, constructing visually appealing displays according to planograms.
- Accelerated the unloading process through organized handling of delivery trucks and effective teamwork.
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
- Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
Floor Maintenance Technician
Jason Deli
04.2014 - 07.2014
- Safeguarded the integrity of delicate surfaces by employing specialized cleaning techniques and products as needed.
- Provided exceptional customer service by addressing client inquiries or concerns promptly and professionally, contributing to repeat business and strong referrals.
- Demonstrated excellent time management skills by completing assigned tasks within given deadlines without compromising work quality consistently.
Education
High School Diploma -
Robert B Glenn Highschool
Kernersville, NC06-2013
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Customer service
- Hospitality service expertise
- Safe food handling
- Order management
- Order accuracy
- High volume dining
- Service prioritization
Accomplishments
- Achieved increased business through effectively helping with reaching out to the community with networking
- Achieved customer satisfaction by making sure food distribution is achieved with accuracy and efficiency.
Timeline
Server Assistant/Expo Runner
P.F Changs
09.2015 - Current
Floor Maintenance Technician
Jason Deli
04.2014 - 07.2014
Merchandise Stocker
World Market
03.2014 - 08.2014
High School Diploma -
Robert B Glenn Highschool
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