Jeffery Field
104 Tommy Ln. Vanceboro
Summary
Inventory management specialist with expertise in quality assurance and logistics planning. Demonstrated problem-solving skills and proficiency in equipment operation lead to timely deliveries and strict adherence to safety standards. Experienced in data entry, record management, and discrepancy investigations, committed to improving service quality and operational efficiency.
Overview
28
28
years of professional experience
Work History
Store Room Clerk, Production Technician
International Paper/GC Fibers
New Bern
08.2018 - Current
- Safely operate equipment in a heavy industrial environment.
- Comprehend and follow complex directions in oral, written or electronic format.
- Productively use MS office, including email, word and excel.
- Safely operate mobile equipment, work at heights, on ladders and in confined spaces including shift work, nights, weekends, and holidays.
- Managed inventory records using company-specific software systems.
- Processed customer orders and maintained accurate documentation.
- Coordinated shipping schedules with logistics teams, ensuring timely deliveries to customers.
- Assisted in preparing operational efficiency reports for management, contributing to informed decision-making.
- Communicated effectively with team members to resolve issues quickly.
- Trained new employees on clerical procedures and safety protocols.
- Monitored supply levels and initiated restocking requests to maintain uninterrupted operations.
- Assisted customers with inquiries and complaints in a professional manner.
- Communicated with customers and employees to answer questions or explain information.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Organized and maintained filing systems for confidential documents.
- Processed customer orders promptly and accurately.
- Utilized computer software programs to create reports, labels, forms.
- Supported office clerical functions using word processing and other software, email and office machines.
- Scanned documents into digital formats ensuring accuracy of content.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Maintained inventory levels of office supplies and equipment as needed.
- Created memos, letters, emails, reports, presentations as requested by management.
- Answered customer inquiries via phone and email.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Trained staff members to perform work activities and use computer applications.
- Copied, sorted and filed records of office activities and business transactions.
- Operated machinery to produce quality paper products efficiently.
- Monitored production lines for safety and compliance standards.
- Conducted routine inspections to ensure equipment functionality and reliability.
- Collaborated with team members to maintain workflow and productivity levels.
- Assisted in training new employees on standard operating procedures.
- Implemented best practices for waste reduction during production processes.
- Responded promptly to equipment malfunctions, coordinating repairs as needed.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Assisted in the set-up and operation of production equipment.
- Trained new personnel in operating procedures for various pieces of production equipment.
Owner/General Manager
Sunny And Shears
New Bern
04.2015 - 12.2018
- Daily responsibilities include reviewing sales reports and financials, data entry and maintaining accurate daily reports.
- Communicated with customers to understand their needs and preferences.
- Directed overall growth, stability, and daily operations of the business.
- Managed daily operations and staff scheduling to optimize workflow in a busy salon environment.
- Oversaw inventory management and procurement of salon supplies and products.
- Developed targeted marketing strategies that increased client acquisition and retention.
- Ensured compliance with health and safety regulations in the salon setting.
- Trained and mentored staff on customer service and technical skills.
- Cultivated strong relationships with clients to enhance customer loyalty and satisfaction.
- Monitored compliance with local, state, and federal regulations.
- Managed budget planning and financial tracking to ensure fiscal responsibility.
- Identified new opportunities for growth, expansion, and diversification.
- Guided employees by providing clear direction and support.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed strategic plans to increase profitability and efficiency.
- Created marketing campaigns to attract new customers.
- Reviewed legal documents related to business operations.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Oversaw project execution and team performance to ensure timely completion of deliverables.
- Implemented quality assurance processes to ensure product excellence.
- Developed policies and procedures for the organization.
- Led startup and creation of operational procedures and workflow planning.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Hosted special events to boost brand awareness and increase community engagement.
Production Technician, Material Handler, Quality Chief
Ball Corporation
Williamsburg
02.2000 - 03.2015
- As a Production Technician, I performed various manual or mechanical production functions by operating, adjusting, and repairing production equipment to meet customer specifications.
- Disassembled, overhauled, and rebuilt production equipment.
- Troubleshot and performed preventative maintenance on production equipment.
- Input data on a computer terminal to identify, label, and palletize finished products.
- As a Material Handler, I complied with established job safety practices, policies and procedures as specified in plant and corporate directives for the safe performance of the work assignment.
- Operated forklift to transport materials around facility.
- Unloaded, received, inspected, and staged raw materials.
- Removed finished products from the production areas ensuring proper identification, banding, and labeling to meet customer specifications.
- Reviewed warehouse production control schedule to determine duties for shipping and receiving.
- Ensured finished goods were properly documented for shipment.
- Staged and loaded finished goods and materials in accordance with warehouse production control schedule.
- Coordinated disposal and recycling of processed scrap materials to promote sustainability and compliance.
- Banded, weighed, and organized materials for inventory management.
- Loaded trucks with finished goods for timely delivery.
- Conducted inspection of and identified routine preventative maintenance on assigned equipment.
- Prepared documentation for incoming and outgoing materials and finished goods.
- Coordinated with incoming and outgoing freight handlers to ensure efficient movement of materials and finished products through the plant.
- Maintained a safe and secure work environment as Quality Chief.
- This included correcting unsafe acts/conditions, facilitating monthly safety meetings, performing monthly safety inspections, and investigating accidents, as required.
- I supported development, implementation, maintenance, and ongoing improvement of the food safety system.
- Facilitated the installation and maintenance of established quality assurance procedures.
- Maintained a gauge and inspection equipment control system to provide and calibrate gauges and instruments as required.
- This included the initiation of requisitions to ensure compliance with group standards.
- Maintained inspection reports and quality complaints to identify defect trends in materials and products; initiated corrective actions with line or staff heads as needed.
- Scheduled, or assisted in scheduling inspection personnel to specific assignments to ensure the most effective utilization of manpower.
- Facilitated training and development programs in quality assurance to enhance team competencies.
- Assisted in the inspection or testing of various materials and products to determine compliance with specifications.
- Trained employees on SPC interpretation.
- Served as coordinator for Infinity SPC system.
- Maintained hardware and would troubleshoot software issues when applicable.
- Initiated, reviewed, mastered, and followed all Standard Operating Procedures (SOPs) for my area of responsibility.
- Complied with environmental regulations when using, dispensing, or handling hazardous and non-hazardous materials and wastes.
Production Supervisor
Cybernetics Inc.
Yorktown
01.1998 - 02.2000
- Supervised employees and operations of SCSI Unit Production, Quality Assurance, Tape/Disk Programming Departments.
- Implemented Cost effective policies and procedures that reduced re-workable SCSI units.
- Interviewed, evaluated, and guided employees to enhance performance.
- Built strong relationships and fostered morale within the team.
Education
Attended Liberty University
Lynchburg, VASkills
- Warehouse management and logistics
- Inventory and stock control
- Shipping and delivery logistics
- Logistics planning and operations
- Loading and receiving operations
- Inventory and material checks
- Warehouse safety protocols
- Equipment operation skills
- Time management strategies
- Problem-solving abilities
- Communication skills
Timeline
Store Room Clerk, Production Technician
International Paper/GC Fibers
08.2018 - Current
Owner/General Manager
Sunny And Shears
04.2015 - 12.2018
Production Technician, Material Handler, Quality Chief
Ball Corporation
02.2000 - 03.2015
Production Supervisor
Cybernetics Inc.
01.1998 - 02.2000
Attended Liberty University