Dynamic leader with a proven track record in policy writing, conflict resolution, and budget management. Committed to enhancing operational efficiency and fostering strong team relationships to drive organizational success.
Overview
24
24
years of professional experience
Work History
President and Owner
JSM Construction
CARY
07.2018 - Current
Developed policies, procedures, and short-term and long-term goals for my organization.
Collaborated with tradesmen and laborers to ensure the operational efficiency of each project.
Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Provided leadership and guidance on budgeting decisions to maximize resources available.
Cultivated and maintained positive working relationships with tradesmen, and laborers.
Manager, Renovation Division
L and L of Raleigh
Raleigh
01.2014 - 07.2018
Led team meetings to align on project goals and strategies.
Developed training programs to enhance employee skills and performance.
Implemented performance reviews to assess employee contributions and growth areas.
Facilitated communication between management and staff for streamlined operations.
Enforced customer service standards and resolved customer problems to uphold quality service.
President and Owner
J4 Design and Build
Raleigh
09.2008 - 01.2014
Developed policies, procedures, and short-term and long-term goals for the organization.
Collaborated with staff members to ensure operational efficiency of the organization.
Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
Resolved conflicts between staff members by listening attentively and providing constructive feedback.
Outside Sales Representative
NetIQ
Research Triangle Park
03.2002 - 08.2008
Developed and maintained strong client relationships in diverse markets.
Conducted product demonstrations to showcase software solutions effectively.
Collaborated with marketing teams to align sales strategies with promotional campaigns.
Managed sales pipeline through CRM tools for efficient lead tracking.
Created tailored proposals addressing client-specific requirements and concerns.
Attended industry events to network and promote company offerings effectively.
Negotiated prices and set up contracts to finalize sales agreements.
Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.