I enjoy being in the dirt when I am not working! I have been a community gardener for more than 20 years and enjoy planting trees and working in my yard
Jeff Mabon
Charlotte
Summary
Dynamic and mission-driven leader with extensive experience in operations management, strategic planning, and cross-functional collaboration. Adept at building and leading high-performing teams, engaging stakeholders, and driving impactful initiatives. Passionate about conservation, community engagement, and ensuring the long-term sustainability of North Carolina's natural resources. Seeking an Executive Director role to apply my leadership and operational expertise in support of land conservation and public access to North Carolina's natural wealth.
Overview
20
20
years of professional experience
Work History
System Operations Manager, VP - Enterprise Conferencing Services
Wells Fargo Bank
02.2018 - Current
- Lead an international team of 19 engineers and technicians, overseeing operations and ensuring reliability and efficiency across 5500+ video conference systems and 3000+ AV conference rooms
- Partner with cross-functional teams and external vendors to implement innovative solutions and resolve complex issues efficiently
- Drive strategic initiatives focused on automation, operational readiness, and business continuity to improve organizational effectiveness
- Optimize resource management and efficiency through the use of data-driven insights and advanced observability tools
- Foster a culture of collaboration and high performance, ensuring alignment with long-term organizational goals
Network Operations Analyst – Enterprise Conferencing Services
Wells Fargo Bank
05.2013 - 02.2018
- Provided technical leadership in managing and maintaining enterprise-level conferencing and telepresence systems
- Spearheaded initiatives to enhance infrastructure stability and improve service delivery through strategic partnerships
- Led projects involving the implementation of cutting-edge communication solutions
Videoconference/Telehealth Specialist
Carolinas Healthcare System (Atrium Health)
08.2012 - 05.2013
- Managed video conferencing infrastructure across a large healthcare system, improving accessibility and communication efficiency
- Provided specialized solutions to demanding clinicians and surgeons
- Oversaw project planning and implementation, ensuring seamless integration of video conferencing solutions into existing IT frameworks
Videoconference Lead
Hewlett Packard for Bank of America Securities
08.2005 - 08.2012
- Led videoconferencing operations and support for executive-level meetings, providing technical expertise and ensuring seamless communication across global teams
- Managed a team of technicians and oversaw the implementation of new conferencing solutions to enhance operational efficiency
Education
BS - Biomedical Photography
Rochester Institute of Technology
Rochester, NYBA - Media Arts
University of South Carolina
Columbia, SCSkills
- Strategic Leadership & Vision
- Stakeholder Engagement & Relationship Management
- Project Management & Operational Optimization
- Team Leadership & Staff Development
- Nonprofit & Conservation Advocacy
- Process Improvement & Efficiency
Interests
Timeline
System Operations Manager, VP - Enterprise Conferencing Services
Wells Fargo Bank
02.2018 - Current
Network Operations Analyst – Enterprise Conferencing Services
Wells Fargo Bank
05.2013 - 02.2018
Videoconference/Telehealth Specialist
Carolinas Healthcare System (Atrium Health)
08.2012 - 05.2013
Videoconference Lead
Hewlett Packard for Bank of America Securities
08.2005 - 08.2012
BA - Media Arts
University of South Carolina
BS - Biomedical Photography
Rochester Institute of Technology
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