Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeff Graham

Franklin,NC

Summary

Dynamic sales professional with a friendly demeanor and proven success at Highlands Hardware & Lumber Company. Expert in customer service and problem-solving, I developed tailored strategies that enhanced client engagement and satisfaction. Skilled in analyzing market trends, I consistently delivered innovative solutions that drove sales growth and improved team collaboration.

Overview

10
10
years of professional experience

Work History

LBM Sales

Highlands Hardware & Lumber Company
Highlands, NC
02.2025 - 10.2025
  • Managed daily sales operations to achieve departmental goals and enhance customer satisfaction.
  • Developed product knowledge to effectively advise customers on hardware and lumber/building material selections.
  • Collaborated with team members to streamline inventory management processes and reduce stock discrepancies.
  • Assisted in training new sales staff on company policies, procedures, and customer service techniques.

Sales Account Executive II

Taxwell
Franklin, NC
04.2022 - 02.2025
  • Developed tailored sales strategies to enhance client engagement and finalize the sale.
  • Managed end-to-end sales processes, ensuring timely follow-up and customer satisfaction.
  • Analyzed market trends to identify new business opportunities and optimize sales pitches.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients' needs.

Software Sales and Seminar Specialist

Drake Software
Franklin, NC
04.2019 - 04.2022
  • Developed training materials and conducted workshops for clients, increasing product adoption rates.
  • Conducted in-depth market research for identifying new sales opportunities.
  • Facilitated workshops for professional development of junior staff members.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Sales & System Consultant

Drake Software
Franklin, NC
07.2015 - 04.2019
  • Analyzed client needs to develop tailored software solutions.
  • Facilitated training sessions for clients on software usage and best practices.
  • Collaborated with cross-functional teams to enhance product features and functionality.
  • Conducted market research to identify trends and inform strategic recommendations.

Education

No Degree - Sports Medicine

Pepperdine University
Malibu, CA

Bachelor of Science - Education

Western Carolina University
Cullowhee
05-1992

Skills

  • Implement sales skills to be more effective in sales
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

LBM Sales

Highlands Hardware & Lumber Company
02.2025 - 10.2025

Sales Account Executive II

Taxwell
04.2022 - 02.2025

Software Sales and Seminar Specialist

Drake Software
04.2019 - 04.2022

Sales & System Consultant

Drake Software
07.2015 - 04.2019

No Degree - Sports Medicine

Pepperdine University

Bachelor of Science - Education

Western Carolina University
Jeff Graham