Jeanne Blalock
Charlotte
Summary
Achieved high levels of customer satisfaction through effective communication and problem-solving. Built rapport with clients, resulting in positive feedback and repeat business. Contributed to a collaborative team environment, enhancing overall service quality.
Overview
2026
2026
years of professional experience
Work History
Wellness Coach
Rise Modern Wellness
Charlotte, NC
2025 - Current
- Provided ongoing support and motivation to clients in achieving wellness goals.
- Assessed client progress through regular check-ins and adjustments to wellness strategies.
- Collaborated with healthcare professionals to integrate holistic approaches into client care.
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
- Evaluated client progress through regular check-ins and follow-up appointments, celebrating milestones and adjusting plans as needed.
- Educated clients on self-care practices, leading to enhanced mental wellbeing and reduced stress levels.
- Established trusting relationships with clients, fostering open communication and long-term commitment to wellness goals.
- Promoted holistic approaches to health through consistent coaching sessions covering various aspects of well-being such as sleep habits, work-life balance, and relaxation techniques.
- Met or exceeded monthly revenue and training goals.
- Built strong relationships with members to promote health, wellness and available services.
- Reduced client stress levels with customized mindfulness exercises and relaxation techniques.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Wellness Enthusiast/ Technician
Goodbye Bodyfat
Huntersville, NC
07.2021 - 12.2023
- Established strong relationships with clients by providing empathetic support and guidance throughout their wellness journey
- Maintained accurate documentation of all client interactions and progress notes according to organizational standards
- Assisted in organizing community events focused on promoting overall well-being within the local population
Medical Receptionist/Front Desk
Chiro Life Wellness Center
Mooresville, NC
02.2019 - 03.2020
- Greeted Patients, signed them in, filled out intake forms, insurance billing, scheduled them for follow up appointments, set appointment reminders, and various front desk duties.
Office Manager/ Front desk/ Customer service
Garage Doors and More
Cornelius, NC
05.2010 - 12.2018
- Manage and supervise all front office and administrative activities, including the reception area, mail, purchasing requests and facility.
- Supervise and coordinate overall administrative activities for the company
- Respond to customer inquiries and resolve complaints in a timely manner
- Sales through referrals, leads and cold calls
- Conduct follow-up interviews with clients to obtain feedback and ensure exemplary customer service
- Prepare quotes and generate invoices for products and services
- Organize daily schedule for service technicians providing detailed instruction, routes, and supporting documentation
- Maintain office equipment, including copier, printers, fax machines, etc.
- Manage receptionists to ensure effective telephone and mail communications both internally and externally to maintain professional image
Owner Operator
Jeanne's Tips, Toes & Tan
Pittsburgh, PA
01.1992 - 01.2000
- Owned and Operated a salon where I also performed manicures and pedicures, including nail art, application of artificial nails, restoration of nails and other specialized hand and foot treatments
- Applied gel and acrylic nail enhancements and extensions
- Performed manicures and pedicures
- Used specialist tools and electrical equipment on nail enhancements
- Applied decorative and airbrushed nail art
- Maintained safe work practices and hygiene standards
- Established product expertise and maintained knowledge of current industry standards and practices to better advise clients
- Conducted all business transactions including customer and vendor payables and all business expenditures.
- Established and managed scheduling process to avoid client conflicts
- Maintained client records to ensure complete confidentiality
Education
Associate - Business Administration
Community College of Allegheny County
Associate - business
South Hills Beauty Academy
Pittsburgh, PA05.1992
Skills
- Account Management
- B2B Sales
- Office Administration
- Analysis Skills
- Nail Care
- Medical Receptionist
- Medical Billing
- Intake Experience
- Customer service
- Sales
- Office management
Personal Information
- Authorized To Work: US for any employer
- Title: Office Manager
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Assessments
Scheduling, Proficient, 2018-05-01, Measures a candidate's ability to cross-reference agendas and itineraries avoid conflicts when create schedules.
Timeline
Wellness Enthusiast/ Technician
Goodbye Bodyfat
07.2021 - 12.2023
Medical Receptionist/Front Desk
Chiro Life Wellness Center
02.2019 - 03.2020
Office Manager/ Front desk/ Customer service
Garage Doors and More
05.2010 - 12.2018
Owner Operator
Jeanne's Tips, Toes & Tan
01.1992 - 01.2000
Associate - Business Administration
Community College of Allegheny County
Associate - business
South Hills Beauty Academy
Wellness Coach
Rise Modern Wellness
2025 - Current