Jeanette Martin
Roxboro
Summary
Highly organized secretary with extensive experience in office administration and customer service. Demonstrated ability to maintain accurate records, implement efficient filing systems, and support team members, contributing to improved operational efficiency and effective communication.
Overview
26
26
years of professional experience
Work History
Secretary
Clayton Cleaning Service
Roxboro, NC
02.2020 - 07.2025
- Managed scheduling and appointment coordination for service teams.
- Maintained accurate records of client communications and service requests.
- Implemented filing systems for efficient document retrieval and management.
- Assisted in developing office procedures to enhance operational efficiency.
- Oversaw inventory management, ensuring supplies were ordered and properly stocked.
- Maintained daily report documents, memos and invoices.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted coworkers and staff members with special tasks on a daily basis.
Production Sewer
North American Industrial Services Inc.
Roxboro, NC
03.2015 - 01.2020
- Operated sewing machines to construct high-quality fabric products efficiently.
- Inspected finished goods for quality assurance, ensuring compliance with standards.
- Collaborated with team members to meet production deadlines consistently.
- Assisted in training new employees on proper sewing techniques and safety protocols.
Waitress
Homestead Steak House
Roxboro, NC
05.2009 - 06.2012
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables efficiently in high-pressure environments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new staff on menu items and service protocols for consistent performance.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress
Pizza Hut
06.2006 - 01.2009
- Resolved customer complaints promptly, enhancing overall dining experience.
- Implemented streamlined processes for order taking and table turnover efficiency.
- Assisted in promotional events, increasing restaurant visibility and customer engagement.
- Monitored inventory levels, assisting in ordering supplies to minimize shortages.
- Used cash registers and credit card machines to cash out customers.
Inspector
Collins & Aikman
Roxboro, NC
03.1999 - 04.2006
- Conducted thorough inspections to ensure product quality and compliance with industry standards.
- Developed and maintained inspection protocols to enhance operational accuracy and consistency.
- Collaborated with production teams to identify and resolve quality issues efficiently.
- Trained new inspectors on best practices for assessing material integrity and safety regulations.
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
Education
GED -
Piedmont Community College
Roxboro, NCSkills
- Scheduling appointments
- Appointment coordination
- Calendar management
- Office administration
- Record keeping
- File management
- Expense tracking
- Inventory management
- Organization
- Verbal and written communication
- Customer service
Timeline
Secretary
Clayton Cleaning Service
02.2020 - 07.2025
Production Sewer
North American Industrial Services Inc.
03.2015 - 01.2020
Waitress
Homestead Steak House
05.2009 - 06.2012
Waitress
Pizza Hut
06.2006 - 01.2009
Inspector
Collins & Aikman
03.1999 - 04.2006
GED -
Piedmont Community College