Jeanette Gonyea
Huntersville
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
16
16
years of professional experience
Work History
Sales Manager
The Good Feet Store
11.2024 - Current
- Team consistently exceeds KPIs by over 10%.
- Personally averaged $37,000/month in sales revenue.
- Ranked in top 10 (company wide) in sales for April with 51,000 in sales
- Floater between all four locations, assisting management with training of new hires and promotional events.
- Achieved 125% of quota first month out of training completion.
Recruiting & Training Manager
Safford Auto Group
11.2018 - 10.2024
- Created and maintained recruiting processes to connect with, interview, and hire a diverse set of individuals through understanding and valuing different experiences, opinions, and values.
- Provided proper education and training to all members of sales and management teams, conveying the importance of an inclusive environment.
- Expanded candidate searches by incessantly monitoring different job boards and social media.
- Trained and on-boarded ALL new salespeople through 2 week hands-on workshops and 90 day field orientation for all new sales hires
- Reduced new employee turnover by over 22%
- Lead group classes on sales techniques, prospecting and follow-up, negotiation, closing, and software and technical training.
Business Development Center Manager
Safford Auto Group
02.2015 - 11.2018
- Met monthly sales goals for 22 months in a row.
- Established an increase in turnaround time on new leads from 64% to 100% in under five weeks.
- Achieved 18% increase in sales year after year.
- Supervised a staff of eight BDC reps, which consisted of daily training, monthly evaluations, goal setting, and mentoring.
- Team consistently met and exceeded KPIs including sales percentages and customer satisfaction scores.
Sales Manager
Carmax
03.2012 - 12.2014
- Successfully mentored several new-hires to become full-fledged Sales Consultants; the majority are producing at “club” level. Sent two Consultants to Sales Managers In Training (SMIT).
- Accessory sales; led team from inconsistent performance to top 5 in region (resulting in 6.9% conversion rate while company averaged 2.2%)
- Demonstrated unwavering commitment to customer service, assisting management to foster a sales team that consistently outperformed all other sales teams in the region.
- Created training for other sales consultants to increase sales of accessories and plant seeds for service plans and upgrades.
Sales Representative
Carmax
02.2010 - 03.2012
- Conducted prospecting and lead generation, resulting in a 10% increase in qualified leads.
- Consistently exceeded monthly sales targets by an average of 8% through excellent customer service.
- Built and maintained a client base of 200+ customers leading to repeat business and referrals.
- Performed thorough vehicle demonstrations, highlighting key features and benefits to maximize customer interest and satisfaction.
Education
Bachelor of Science - Business Administration
Briarcliffe College
Bethpage, NYSkills
- KPI analysis
- Sales team training
- Training and development
- Exceeds sales goals
- Goals and performance
- Team oversight
- Sales engagement techniques
Timeline
Sales Manager
The Good Feet Store
11.2024 - Current
Recruiting & Training Manager
Safford Auto Group
11.2018 - 10.2024
Business Development Center Manager
Safford Auto Group
02.2015 - 11.2018
Sales Manager
Carmax
03.2012 - 12.2014
Sales Representative
Carmax
02.2010 - 03.2012
Bachelor of Science - Business Administration
Briarcliffe College
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