Jc Jones

Opening and closing business. Managing the account totals, setting up tournaments, keeping and totaling out tabs. Most importantly dealing with customer
satisfaction and location promotions.

• Responded to customer requests for products, services, and company information.
• Identified and resolved discrepancies and errors in customer accounts.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Investigated and resolved customer inquiries and complaints quickly.

• Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
• Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
• Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
• Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
• Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
• Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.

• Prepared products for shipment by packing items according to order sheet.
• Pasted or glued paper edgings or linings to boxes to form trimmings.
• Folded blanks along scored lines and taped and stitched edges together to form cartons.
• Glued strips of cellophane on cartons to form windows in containers.
• Used band saws and paper cutters to cut sheets along markings to form carton blanks.
• Glued linen strips to tops and backs of boxes to form hinges.
• Utilized air hammers, drills and power tools to build pallets and crates.
• Prepared finished orders by pulling, packing, wrapping and securing products.
• Transported items to delivery pallets using electric pallet jack.
• Interpreted production and delivery schedule to stack product in correct order for loading and delivery.
• Readjusted and realigned guides of sanding, cutting and boring machines to correct defects in finished products.
• Maintained clean and organized workspaces to uphold safety standards.
• Used nail claws to remove nails from incorrectly nailed pallets.
• Operated pallet jack to pull orders out of storage areas.
• Inspected materials for quality before loading.
• Read blueprints and used tape measure to measure wooden pieces.

• Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
• Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
• Engaged customers and provided very high level of service and support, helping find desired products and items.
• Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
• Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
• Orchestrated performance-oriented environment by closely supporting team members.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Reduced operational risks while organizing data to forecast performance trends.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

• Maintained maximum organization and productivity by properly sorting project components on work tables.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Inspected final products to assess compliance with quality standards and established tolerances.
• Assisted quality assurance by inspecting items and removing defective parts.
• Volunteered for additional assignments during peak work periods to keep tasks on schedule.
• Trained new employees on production line machinery for maximum output and safety.
• Assembled and installed products on production lines according to established guidelines.
• Used equipment properly to avoid workplace hazards or injuries.
• Participated in training sessions to enhance skills and knowledge.

• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.