Jazmine Moreno
Charlotte
Summary
Experienced Leader & Receptionist with front desk skills. Detail-oriented and personable with strong customer service, scheduling, and administrative abilities. Currently enrolled in the Medical Assistant program at Wilkes Community College, gaining hands-on knowledge in medical terminology. Skilled in documentation accuracy, and maintaining a welcoming experience for all clients.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sunglass Hut
09.2025 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed sales transactions, returns, and exchanges with accuracy.
- Maintained store presentation and restocked merchandise.
- Achieved sales goals through strong communication and customer engagement.
Shift Leader
The Co-op
07.2024 - 09.2025
- Supervised daily operations ensuring safety compliance and workflow efficiency.
- Delegated tasks and trained staff to improve service quality.
- Resolved customer concerns professionally to enhance satisfaction.
- Managed cash handling, deposits, and register accuracy.
- Coordinated inventory levels and stock replenishment.
Server
Mama Ricotta’s
12.2022 - 11.2023
- Delivered attentive customer service and menu knowledge.
- Handled guest needs, concerns, and special requests.
- Performed opening/closing duties and restocked supplies.
Receptionist
Grand Nail Salon
05.2019 - 06.2021
- Scheduled and managed appointments for walk-ins and calls.
- Processed payments and maintained accurate records.
- Prepared sanitized supplies and supported technicians.
- Provided friendly customer service and updated client accounts.
Gym Attendant
Whitehall Fitness Center
03.2018 - 07.2019
- Maintained clean and safe facility for members.
- Restocked supplies and managed towel service.
- Helped with membership applications and event info.
Education
Medical Assistant Program -
Wilkes Community College
Skills
- Patient Check-In/Out
- Scheduling & Phones
- HIPAA Awareness
- Customer Service
- Data Entry Accuracy
- Cash Handling
- Time Management
- Conflict Resolution
- Skilled in [software]
- File organization
- Complex Problem-solving
Timeline
Sales Associate
Sunglass Hut
09.2025 - Current
Shift Leader
The Co-op
07.2024 - 09.2025
Server
Mama Ricotta’s
12.2022 - 11.2023
Receptionist
Grand Nail Salon
05.2019 - 06.2021
Gym Attendant
Whitehall Fitness Center
03.2018 - 07.2019
Medical Assistant Program -
Wilkes Community College