Jazmin Turner
Goldsboro
Summary
Administrative Coordinator with a strong track record in productivity and task management. Expertise in office administration, project coordination, and time management, leading to enhanced operational efficiency. Proven success in managing complex schedules and supporting organizational objectives through effective problem-solving. Recognized for delivering exceptional customer service and fostering team collaboration in high-volume environments.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
Repairers of the Breach
Goldsboro
08.2022 - Current
- Facilitated communication among staff, volunteers, and community partners to enhance collaboration.
- Developed program materials and resources to support outreach initiatives.
- Implemented efficient filing systems for improved document organization and retrieval.
- Coordinated logistics and scheduling for program events and meetings.
- Supported financial record-keeping and tracked expenses for various programs.
- Provided comprehensive administrative support across multiple departments within organization.
- Handled customer inquiries via phone or email with professionalism.
- Maintained accurate records of employee attendance, vacation requests, and absences.
Customer Service Representative
Ciox Health
Remote
07.2021 - 08.2022
- Enhanced service delivery processes by collaborating with team members.
- Ensured HIPAA compliance in patient communications and record handling.
- Answered customer inquiries, providing accurate product and service information.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Cultivated strong customer relationships, fostering repeat business opportunities.
- Supported team efficiency by prioritizing tasks in high-volume workloads.
- Contributed feedback to leadership, driving process improvements and better customer experiences.
Telesales Representative
Victra
Winterville
12.2020 - 06.2021
- Facilitated customer account setup and updated personal information efficiently.
- Collaborated with team members to refine sales strategies and techniques.
- Developed rapport with clients to enhance long-term relationships and loyalty.
- Processed orders accurately while adhering to company policies and procedures.
- Employed scripted and conversational sales techniques to address objections effectively.
- Guided customers through sales processes, including scheduling follow-ups and appointments.
Office Clerk
U.S. Census Bureau
Greenville
07.2020 - 10.2020
- Processed incoming and outgoing mail while maintaining organized office filing systems.
- Answered phones, scheduled appointments, and routed messages efficiently.
- Scanned documents and entered data accurately into internal systems.
- Greeted visitors, contributing to a positive, professional office environment.
- Utilized specialized software tools for processing census data entries.
- Maintained and organized office files for easy access and retrieval.
- Collaborated with team members to ensure data accuracy and completeness.
Sales Associate
Shoe Department Encore
Greenville
08.2018 - 07.2020
- Assisted customers in choosing shoes and accessories aligned with individual preferences.
- Maintained product displays, ensuring merchandise appeared organized and appealing.
- Processed customer transactions efficiently via point-of-sale systems.
- Collaborated with team to achieve sales goals and uphold store standards.
- Resolved customer inquiries promptly to guarantee satisfaction.
Education
High School Diploma -
Charles B. Aycock High School
Pikeville, NC08.2016
Skills
- Financial record keeping
- Communication tools
- Scheduling logistics
- Document organization
- HIPAA compliance
- Process improvement
- Team collaboration
- Time management
- Data entry
- Organizational skills
- Critical thinking
- Customer service
- Customer relationship management
- Administrative support
- MS office
References
References available upon request.
Timeline
Administrative Coordinator
Repairers of the Breach
08.2022 - Current
Customer Service Representative
Ciox Health
07.2021 - 08.2022
Telesales Representative
Victra
12.2020 - 06.2021
Office Clerk
U.S. Census Bureau
07.2020 - 10.2020
Sales Associate
Shoe Department Encore
08.2018 - 07.2020
High School Diploma -
Charles B. Aycock High School