Jaysana Hendrix
Pinnacle
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
15
15
years of professional experience
Work History
Owner
Mountain Laurel Quarter Horses
Pinnacle
02.2011 - Current
- Managed daily operations of horse training and care programs.
- Developed training schedules for equine athletes to enhance performance.
- Oversaw staff hiring, training, and development for optimal team efficiency.
- Implemented targeted marketing strategies that increased client inquiries and service bookings.
- Cultivated client relationships through effective communication and services offered.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Developed strategic plans that aligned operations with market demands to enhance profitability.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Negotiated vendor contracts, achieving favorable pricing and enhancing profit margins.
Medication Aide
Surry Health and Rehab
Mount Airy
04.2019 - 11.2023
- Administered prescribed medications to residents according to protocols, contributing to adherence and optimal health outcomes.
- Monitored residents for side effects and promptly reported changes to nursing staff, ensuring timely interventions.
- Maintained accurate medication records in compliance with health regulations.
- Prepared and distributed medications according to the physician's instructions using appropriate techniques and procedures.
- Ensured proper storage and disposal of medications per safety guidelines.
- Administered oral medications to patients in accordance with the doctor's orders.
- Monitored patient vital signs such as temperature, pulse rate, and blood pressure.
- Welcomed patients and families warmly at the front desk to create a friendly environment.
- Collaborated with physicians, pharmacists, and healthcare professionals to address medication administration issues, enhancing patient safety.
Staffing Manager
Home Instead Senior Care
North Wilkesboro
01.2016 - 01.2020
- Managed staffing needs for senior care clients across multiple locations.
- Recruited qualified caregivers through targeted outreach and networking efforts.
- Coordinated training programs for new staff, enhancing compliance and readiness.
- Developed scheduling solutions to optimize caregiver assignments and client needs.
- Implemented onboarding processes, facilitating smoother integration of new hires into the team.
- Managed recruitment process from initial contact to onboarding, ensuring a seamless transition for new hires.
- Implemented strategies that enhance diversity goals while meeting business objectives.
Education
Diploma - Medical Office Assisting
Ashworth College
Norcross, GA02-2014
Certificate - Certified Nursing Assistant 2
Wilkes Community College
Wilkesboro, NC05-2009
Certificate - Certified Nursing Assistant 1
Rowan Community College
Ahoskie, NC04-2008
Associate of Science - Equine Technology
Williamston Community College
Williamston, NC05-2004
Skills
- Client relationship management
- Marketing strategies
- Financial management
- Strategic planning
- Small business operations
- Facilities management
- Recruitment and hiring
- Staff development
- Team oversight
- Problem solving
- Equine training
Timeline
Medication Aide
Surry Health and Rehab
04.2019 - 11.2023
Staffing Manager
Home Instead Senior Care
01.2016 - 01.2020
Owner
Mountain Laurel Quarter Horses
02.2011 - Current
Diploma - Medical Office Assisting
Ashworth College
Certificate - Certified Nursing Assistant 2
Wilkes Community College
Certificate - Certified Nursing Assistant 1
Rowan Community College
Associate of Science - Equine Technology
Williamston Community College