Jayna Thomas
Charlotte
Summary
Accomplished Leasing Consultant with excellent abilities in customer service, client communication, sales, telephone etiquette and issue response. Detailed knowledge of the Charlotte, NC rental market for luxury properties. Proficient in multiple Property Management software programs. Solid team player with outgoing, positive demeanor and proven skills in establishing harmony with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
Landmark Properties
12.2022 - Current
- Delivered informative, exciting property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Provided exceptional customer service, addressing inquiries or concerns in a timely manner to maintain positive relationships with future and current tenants.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Created our online presence and brand through managing social media platforms.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Young Adults Ministry Leader
Steele Creek Church Of Charlotte
10.2022 - 10.2023
- Overseeing administration and management of all areas of ministry.
- Providing spiritual care through prayer and worship.
- Hosting bible studies, off/on site fellowship events and service opportunities.
- Managing social media platforms, podcast production and networking with students/other local church ministries.
Sales Associate
ION Solar
07.2022 - 12.2022
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of solar pannels.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developing and delivering engaging sales presentations to convey product
benefits door-to-door.
Education
Psychology
Southeastern University
Lakeland, FL04.2022
Skills
- Sales Techniques
- Digital Marketing
- Competitive Research
- Fair housing policies
- Organized Mindset
- Customer Service
Timeline
Leasing Consultant
Landmark Properties
12.2022 - Current
Young Adults Ministry Leader
Steele Creek Church Of Charlotte
10.2022 - 10.2023
Sales Associate
ION Solar
07.2022 - 12.2022
Psychology
Southeastern University
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