Jaylen Whitaker
Raleigh
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Take-charge professional delivering executive support, and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
9
9
years of professional experience
Work History
Store Manager
Mavis Tire & Brakes
Raleigh
01.2024 - Current
- Managed accounts payable and accounts receivable processes for the automotive store.
- Developed relationships with key partners within the local community.
- Maintained records of purchases, sales transactions, employee timecards, payroll information.
- Analyzed sales data to develop effective marketing campaigns that increased revenue.
- Conducted regular meetings with staff to discuss goals and objectives of the automotive store.
- Recruited, trained, coached, evaluated, and managed store personnel in order to maximize productivity.
- Oversaw maintenance of equipment used by the automotive store such as lifts or diagnostic tools.
- Provided leadership and supervision to staff members of the automotive store.
- Monitored daily operations and ensured compliance with company policies and procedures.
Car Sales Consultant
Team Chevrolet of Creedmoor
Creedmoor
10.2023 - 09.2024
- Actively participated in marketing initiatives such as promotional events or community outreach activities.
- Provided excellent customer service throughout entire transaction process from initial contact until completion of sale.
- Ensured all necessary documentation was completed accurately prior to delivery of vehicle.
- Researched competitive pricing information from other dealerships in order to remain competitive within the market.
- Followed up with previous customers through surveys or emails seeking feedback on service provided.
Production Quality Specialist
Millennium Print Group
Morrisville
10.2022 - 12.2022
- Prepared reports summarizing findings from auditing activities.
- Conducted root cause analysis on discrepant product and identified corrective action plans.
- Participated in cross-functional teams focused on improving overall product and process quality.
- Collaborated with suppliers to ensure that purchased parts meet specified requirements.
- Inspected incoming materials for conformance to specifications.
Used Car Sales Consultant
Auction Direct USA
Raleigh
11.2021 - 09.2022
- Inspected trade-ins for condition assessment before offering a value estimate.
- Maintained comprehensive knowledge of new models, features, accessories, warranties.
- Negotiated prices with customers in order to close sales transactions.
- Organized test drives for prospective buyers.
- Developed relationships with current and potential customers through follow-up calls or emails to encourage repeat business opportunities.
Machine Operator
Hanes Geo
Winston-Salem
03.2018 - 12.2019
- Unload finished products from machines onto conveyors or other transport systems.
- Troubleshoot malfunctions in equipment or processes.
- Inspect finished workpieces to ensure conformance with specifications.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Adjust machine settings to complete tasks accurately.
- Comply with company policies regarding quality control procedures.
- Adjusted machine settings according to production requirements.
Industrial Maintenance Technician
Butterball MO
MT. Olive
05.2016 - 08.2016
- Provided technical support for troubleshooting problems related to industrial equipment.
- Maintained a safe working environment by adhering to safety regulations and standards.
- Performed preventive maintenance on industrial machinery and equipment.
- Assisted in the installation of new equipment and systems.
- Adhered strictly to all applicable codes and regulations related to industrial maintenance.
- Adhered to safety, health and environmental rules and regulations to avoid workplace injury and machine productivity.
- Maintained clear and safe workspace areas to meet OSHA standards.
Education
Bachelor of Arts - Interdisciplinary Studies
Winston-Salem State University
Winston-Salem, NC12-2020
Skills
- Financial management
- Sales analysis
- Inventory Management
- Equipment maintenance
- Payroll administration
- Customer service
- Employee training
- Team building
- Operations oversight
- Supply ordering
- Bank deposit procedures
- Revenue generation
Timeline
Store Manager
Mavis Tire & Brakes
01.2024 - Current
Car Sales Consultant
Team Chevrolet of Creedmoor
10.2023 - 09.2024
Production Quality Specialist
Millennium Print Group
10.2022 - 12.2022
Used Car Sales Consultant
Auction Direct USA
11.2021 - 09.2022
Machine Operator
Hanes Geo
03.2018 - 12.2019
Industrial Maintenance Technician
Butterball MO
05.2016 - 08.2016
Bachelor of Arts - Interdisciplinary Studies
Winston-Salem State University
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