Jaylen Bush
Charlotte,NC
Summary
Dynamic and results-driven in Customer Service with over 5 years of experience in delivering exceptional customer experiences across diverse companies. Proven track record of resolving customer issues promptly and accurately, ensuring high satisfaction levels. Skilled in building Relationships with team members, assessing needs, and providing recommendations that drive revenue growth. Adept at handling high priority Tasks, managing multiple duties, and thriving in fast-paced environments. Strong communication, problem-solving, and interpersonal skills contribute to consistently positive customer interactions. Seeking to leverage expertise to contribute to a customer-focused team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mail Distribution
USPA Post Office
Gastonia
01.2025 - 01.2026
- Receives, sorts, and distributes incoming and outgoing mail at postal facilities.
- Supported administrative tasks including data entry, mail distribution, and document filing for streamlined workflow processes within the organization.
- Increased accuracy of mail distribution with the implementation of an automated tracking system.
Residential Helper
Waste Pro
Concord
11.2024 - 12.2025
- Collect trash and recyclables from designated areas, ensuring adherence to waste management protocols and safety guidelines.
- Ability to lift and move heavy objects (up to 50 pounds or more).
- Stamina and physical endurance to work outdoors and perform repetitive tasks.
- Adhere to safety protocols and procedures to prevent accidents and injuries during waste handling and disposal activities.
Deliver Driver
Amazon
Concord
05.2024 - 03.2025
- Receive and verify packages for delivery from distribution centers or pickup locations.
- Load packages into delivery vehicle in a secure and organized manner, ensuring proper handling to prevent damage.
- Provide friendly and professional customer service during package deliveries.
- Adhere to safety standards and protocols while operating delivery vehicles and handling packages.
Education
High School Diploma -
Vance High School
Charlotte, NC01.2021
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Positive attitude
- Valid Driver's license
Certification
- July 2024
- FORKLIFT CERTIFICATION
- HVAC CERTIFICATION
- EPA CERTIFICATION
Timeline
Mail Distribution
USPA Post Office
01.2025 - 01.2026
Residential Helper
Waste Pro
11.2024 - 12.2025
Deliver Driver
Amazon
05.2024 - 03.2025
High School Diploma -
Vance High School