Detail-oriented professional with experience in customer service and administrative support, currently pursuing a Medical Billing and Coding program. Knowledgeable in medical terminology, healthcare documentation, and billing processes. Strong communication and organizational skills enhance effective patient interactions. Ready to leverage healthcare knowledge and administrative expertise in a medical office or healthcare setting.
Work History
Park and Recreation Aide
3 Years 8 Months
Allegiance Staffing | 12.2022 - Current
Coordinated planning and execution of recreational programs for youth camps and adult therapeutic day participants, enhancing engagement and enjoyment
Supervised children in traditional camp settings, ensuring safety, engagement, and positive group dynamics
Served as Arts & Crafts Lead for multiple summer camps, developing and implementing daily activity plans tailored to various age groups
Adapted activities to meet diverse needs and abilities, including participants in therapeutic programs
Maintained participant records and managed confidential documentation to ensure compliance and support program integrity
Facilitated front office operations by answering phone calls, assisting families, and providing accurate program information, contributing to a positive participant experience
Collaborated with team members to ensure smooth daily operations and a welcoming environment for participants
Esthetician/Wax Specialist
4 Months
Wild rose spa | 01.2025 - 05.2025
Performed foundational skincare services including customized facials, microdermabrasion, and full-body waxing
Conducted client consultations to assess skin type and concerns, tailoring treatments to individual needs
Educated clients on effective skincare routines and product recommendations to enhance at-home care
Ensured a clean, sanitized treatment environment to comply with state board regulations and promote client safety
Established rapport with clients to foster a comfortable, professional experience that encouraged repeat visits
Assisted with front desk duties including scheduling appointments and maintaining client records
Seasonal Cashier/Stocker
3 Months
Hobby Lobby | 09.2022 - 12.2022
Operated cash register, processed transactions accurately, and handled cash, card, and returns
Provided friendly and efficient customer service in a fast-paced retail environment during peak seasonal periods
Assisted customers with locating products, completing purchases, and addressing inquiries to improve overall shopping experience
Stocked shelves and organized merchandise to ensure store cleanliness and attractive presentation
Unloaded shipments and restocked high-demand items to support efficient inventory management
Collaborated with team members to ensure smooth store operations during busy shifts
Nanny
8 Months
Self employed | 01.2022 - 09.2022
Provided attentive, reliable care for children of varying ages in a safe and nurturing environment
Planned and supervised engaging activities to promote creativity, physical development, and learning
Maintained routines including nap times, homework assistance, and bedtime schedules
Prepared meals and snacks while accommodating dietary needs and preferences
Communicated regularly with parents to update on children's progress, behavior, and address any concerns
Maintained a clean and organized environment to support a safe and nurturing space for children
Education
- Medical Billing and Coding
Penn Foster | Online | 02.2027
Currently enrolled
Esthetics - Esthetics
Mitchell Community College | Statesville, NC | 05.2024
Completed comprehensive esthetics training with hands-on client experience
Developed skills in skin analysis, treatment planning, and client care
Trained in sanitation, safety, and professional skincare practices
Kitchenstaff/Teachers Aide/substitute for elementary age at MARANATHA CHRISTIAN ACADEMYKitchenstaff/Teachers Aide/substitute for elementary age at MARANATHA CHRISTIAN ACADEMY