Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jayla Thomas

Charlotte,NC

Summary

Highly-skilled phlebotomist with experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

6
6
years of professional experience

Work History

Phlebotomist

CSL Plasma
08.2023 - 02.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Phlebotomist Extern

Lab Corp
07.2023 - 07.2023
  • Performed 100 unsupervised venipunctures
  • Venipuncture or Capillary puncture depending on specific requirements of tests and patient's condition
  • Proper specimen handling, storage, and transportation to maintain sample integrity
  • Knowledge of infection protocols and highly committed to maintaining a sterile environment for both patients and health care professionals
  • Attention to detail by accurately labeling and documenting blood specimens, ensuring that patient information and collection details are recorded correctly.

Aircraft Cleaner Associate

Jetstream
01.2021 - 01.2022
  • Maintain inventories of supplies
  • Notify supervisors when malfunctions occur
  • Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations
  • Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses
  • Cleans building floors by sweeping, mopping, scrubbing, or vacuuming them
  • Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures.

Transporter Driver

Hertz
01.2021 - 12.2021
  • Transported vehicles safely within the airport to various service areas
  • Safely moved vehicles between the airport and off airport locations
  • Ability to work with minimal supervision while maintaining high energy
  • Followed any safety policies and procedure and protect company assets.

Customer Service Associate

Walmart
01.2019 - 01.2021
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Customer Service Representative

Concentrix
01.2021 - 03.2022
  • Record information about financial status of customers and status of collection efforts
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
  • Advise customers of necessary actions and strategies for debt repayment.

Lifeguard

Mecklenburg County Aquatic Center
01.2018 - 01.2019
  • Warns swimmers of improper activities or danger
  • Enforces pool regulations and water safety policies.

Education

Some College (No Degree) -

Carolina School of Phlebotomy
Charlotte, NC

Bachelors of Social Work (BSW) -

Winston Salem State University
Winston-Salem, NC
12.2024

High School Diploma -

Rocky River High School
Charlotte, NC
06.2021

Skills

  • Microsoft Office
  • Microsoft Spreadsheet
  • Microsoft Excel
  • Python
  • Photoshop
  • Coding
  • Java
  • Venipuncture
  • Order of draw
  • Patient Care
  • Specimen handling

References

  • Jazmine Finney, PST Team Lead, LabCorp, (540) 206-4828, finnej2@labcorp.com
  • Brenda Roman, Phlebotomist, Lab Corp, (203) 726-4387, romanb4@labcorp.com

Timeline

Phlebotomist

CSL Plasma
08.2023 - 02.2024

Phlebotomist Extern

Lab Corp
07.2023 - 07.2023

Customer Service Representative

Concentrix
01.2021 - 03.2022

Aircraft Cleaner Associate

Jetstream
01.2021 - 01.2022

Transporter Driver

Hertz
01.2021 - 12.2021

Customer Service Associate

Walmart
01.2019 - 01.2021

Lifeguard

Mecklenburg County Aquatic Center
01.2018 - 01.2019

Some College (No Degree) -

Carolina School of Phlebotomy

Bachelors of Social Work (BSW) -

Winston Salem State University

High School Diploma -

Rocky River High School
Jayla Thomas