Jayla June
Winston-Salem,NC
Summary
Recent Healthcare Management graduate with hands-on experience in healthcare administration and patient support services, committed to enhancing patient care and operational efficiency. Proficient in communication, time management, scheduling, and office coordination, with a proven ability to support seamless healthcare operations. Certified in Adult First Aid/CPR, adopting a proactive approach to safety and patient well-being. Seeking an entry-level administrative role that fosters professional growth and contributes positively to a dynamic healthcare team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Brookridge Retirement Comm
Winston-Salem, NC
02.2026 - Current
- Delivered prompt and courteous service to residents, enhancing overall dining experience.
- Assisted in meal preparation and presentation, ensuring adherence to dietary requirements.
- Handled resident feedback effectively, contributing to improved service quality and satisfaction.
Referral Coordinator (Former Intern)
Elevation Pediatric Therapy
09.2025 - Current
- Coordinate patient scheduling for autism evaluations and therapy services, ensuring efficient appointment flow and provider availability.
- Serve as a point of contact between families, providers, and clinical staff to support smooth care coordination.
- Developed and maintained electronic health records with accuracy, ensuring compliance with HIPAA regulations.
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
Resident Nutrition Resident
Arbor Acres Retirement Community
05.2025 - 11.2025
- Monitor residents’ nutritional intake and report concerns to dietary and nursing staff.
- Assist residents with mobility or cognitive challenges during meals while maintaining dignity and safety.
- Support meal selection and ensure compliance with individualized dietary care plans.
Server, Bartender, & Trainer
Razzoo’s Cajun Cafe
01.2024 - 08.2024
- Trained and mentored new staff on service standards, POS systems, and company policies.
- Managed high-volume service while maintaining accuracy and professionalism.
Patient Dietary Aide
Novant Health Forsyth Medical Center
08.2023 - 01.2024
- Assisted patients with menu selections and educated them on dietary options aligned with medical needs.
- Maintained accurate records of patient dietary restrictions and preferences.
- Supported meal preparation and delivery while adhering to hospital nutrition and safety standards.
Education
Bachelor of Science - Healthcare Management
Winston-Salem State University
Winston-Salem, NC12-2025
Skills
- Healthcare Administration & Patient Coordination
- Scheduling & Referral Management
- Professional Communication (Email & Verbal)
- Customer Service & Conflict Resolution
- Office Organization & Time Management
- Attention to Detail
- Computer & Office Software (EMR) Proficiency
- Guest engagement
- Patient confidentiality
Certification
Adult First Aid/CPR/AED
Timeline
Server
Brookridge Retirement Comm
02.2026 - Current
Referral Coordinator (Former Intern)
Elevation Pediatric Therapy
09.2025 - Current
Resident Nutrition Resident
Arbor Acres Retirement Community
05.2025 - 11.2025
Server, Bartender, & Trainer
Razzoo’s Cajun Cafe
01.2024 - 08.2024
Patient Dietary Aide
Novant Health Forsyth Medical Center
08.2023 - 01.2024
Bachelor of Science - Healthcare Management
Winston-Salem State University