Jayla Jones
Whitakers
Summary
Enthusiatic, hard worker with 1 year cashiering experience, I provide great customer service and even give suggestions to try different menu items. Good with cleanliness and organized and very open-minded with new plans or ideas. I do well at promoting menu items and I work well with other employees.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Pizza Inn
Rocky Mount
09.2022 - 01.2023
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collected payments and provided accurate change.
- Helped with purchases and signed customers up for rewards program.
- Offered customers carry-out service at completion of transaction.
Cashier
Taco Bell
Rocky Mount
06.2021 - 02.2022
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Resolved customer complaints professionally in accordance with company policy.
- Used suggestive selling techniques to promote add-on sales.
- Processed customer payments quickly and returned exact change and receipts.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers promptly and responded to questions.
- Issued receipts, refunds, credits or change due to customers.
- Maintained work area and kept cash drawer organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Northern Nash High School
Rocky Mount, NC06-2023
Skills
- Customer service
- Social communication
- Polite and greets
- Patient with new workers
- Stock management
- Team collaboration
- Sales techniques
- Transaction accuracy
- Train new workers
- Cash management
Affiliations
- Cooks & bakes
- Video editor
- Video gamer
Certification
- I've worked hard to get a serve safe certification in High school
Timeline
Cashier
Pizza Inn
09.2022 - 01.2023
Cashier
Taco Bell
06.2021 - 02.2022
High School Diploma -
Northern Nash High School
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