Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jayla Boyd-Wright

Charlotte

Summary

Well rounded professional with experience in training and team leadership. Skilled in addressing participant concerns swiftly while promoting a positive learning atmosphere. Eager to leverage strong communication and adaptability to drive employee development and customer satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Trainer/Team Member

Chick-fil-A
Concord
08.2025 - Current
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Explained goals and expectations required of trainees.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.

Trainer/Crew Team Member

Chick-fil-A
Burlington
02.2021 - 07.2025
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Resolved customer issues promptly in a professional manner.

Education

Bachelor of Science - Public Health-Pre Dental

The University of North Carolina At Charlotte
Charlotte, NC
05-2027

High School Diploma -

The Middle College At UNCG
Greensboro, NC
05-2024

Skills

  • Employee training
  • Communication skills
  • Time management
  • Creative problem solving
  • Team collaboration
  • Remote learning
  • Public speaking
  • Program management
  • Clear verbal communication
  • Planning and coordination

Certification

  • Career Technical Education Certification
  • CPR Certified

Languages

Spanish
Limited

Timeline

Trainer/Team Member

Chick-fil-A
08.2025 - Current

Trainer/Crew Team Member

Chick-fil-A
02.2021 - 07.2025

Bachelor of Science - Public Health-Pre Dental

The University of North Carolina At Charlotte

High School Diploma -

The Middle College At UNCG

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Jayla Boyd-Wright