Jayla Boyd-Wright
Charlotte
Summary
Well rounded professional with experience in training and team leadership. Skilled in addressing participant concerns swiftly while promoting a positive learning atmosphere. Eager to leverage strong communication and adaptability to drive employee development and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trainer/Team Member
Chick-fil-A
Concord
08.2025 - Current
- Resolved any issues raised by participants during the training session in a timely manner.
- Explained goals and expectations required of trainees.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
Trainer/Crew Team Member
Chick-fil-A
Burlington
02.2021 - 07.2025
- Resolved any issues raised by participants during the training session in a timely manner.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Resolved customer issues promptly in a professional manner.
Education
Bachelor of Science - Public Health-Pre Dental
The University of North Carolina At Charlotte
Charlotte, NC05-2027
High School Diploma -
The Middle College At UNCG
Greensboro, NC05-2024
Skills
- Employee training
- Communication skills
- Time management
- Creative problem solving
- Team collaboration
- Remote learning
- Public speaking
- Program management
- Clear verbal communication
- Planning and coordination
Certification
- Career Technical Education Certification
- CPR Certified
Languages
Spanish
Limited
Timeline
Trainer/Team Member
Chick-fil-A
08.2025 - Current
Trainer/Crew Team Member
Chick-fil-A
02.2021 - 07.2025
Bachelor of Science - Public Health-Pre Dental
The University of North Carolina At Charlotte
High School Diploma -
The Middle College At UNCG