Summary
Work History
Education
Skills
Timeline
Generic

Jayla Boone

Raleigh

Summary

Compassionate and dedicated professional with experience as a Receptionist at SearStone Retirement Community, serving as the first point of contact while providing exceptional support to residents, families, and staff. Beyond administrative responsibilities, I took on expanded roles assisting with resident care, ensuring comfort, addressing needs, and contributing to a positive living environment. Known for strong communication, empathy, multitasking, and problem solving skills, I thrive in fast paced settings where delivering outstanding service and supporting others are top priorities.

Work History

Nursing Home Worker/Front Desk Receptionist

Searstone Retirement Community
Raleigh, NC
2024 - 2026
  • Assisted residents with daily living activities, ensuring comfort and dignity.
  • Maintained clean and safe environment to promote resident health and well-being.
  • Facilitated communication between residents and healthcare providers effectively.
  • Educated families on resident care needs and available services within the community.
  • Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
  • Handled incoming calls, directing inquiries to appropriate departments efficiently.
  • Maintained accurate records of daily appointments and client interactions.
  • Assisted in maintaining office organization through filing and document management.

Education

Nursing Administration

North Carolina Central University
Durham, North Carolina, NC
05.2028

Skills

Bathing assistance

Vital signs monitoring

Dementia care

Compassionate care

Social interaction

End-of-life care

Feeding assistance

Mobility support

Hygiene maintenance

Therapeutic communication

Nutrition support

Transfer techniques

Problem-solving

Time management

Problem-solving abilities

Multitasking

Multitasking Abilities

Patient care

Basic life support

Reliability

Excellent communication

Direct patient care

Empathy and compassionate care

CPR certification

Team collaboration

Active listening

Effective communication

Adaptability and flexibility

Verbal and written communication

Decision-making

Calm under stress

Relationship building

Timeline

Nursing Administration

North Carolina Central University

Nursing Home Worker/Front Desk Receptionist

Searstone Retirement Community
2024 - 2026
Jayla Boone