Jaydin Fisher
Cary
Summary
Results-driven worker with experience in customer service, call handling and conflict resolution. Adaptable, adept in stress management, and proven ability to build strong customer relationships. Aiming to apply skills to support business growth and enhance customer engagement while obtaining proficient sales experience.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Wegmans
Cary
09.2024 - Current
- Resolved customer complaints efficiently and effectively.
- Aided customers with product inquiries and selections to ensure satisfaction.
- Educated customers on promotions and store offerings to increase sales.
- Built strong customer relationships that fostered loyalty and increased repeat business.
- Handled stressful situations calmly to create a positive customer experience.
- Collaborated with team members to enhance overall service delivery.
- Filed detailed records of customer interactions for future reference.
Stocker
Target
Cary
11.2022 - 12.2023
- Organized backroom storage to streamline product retrieval during restocking.
- Received and relocated incoming product deliveries to optimize storage space.
- Arranged merchandise attractively to boost sales.
- Conducted inventory checks to ensure stock accuracy and reduce discrepancies.
Pet Assistance Program
Self-employed
Morrisville
06.2019 - 08.2022
- self owned, operated and advertised.
- Delivered daily/overnight care for diverse animals, growing business through client rapport.
- Monitored animal health and behavior, reporting concerns to clients to ensure optimal care.
- Assisted clients in selecting pet products and services to better their experience.
- Identified clients needs promptly and efficiently.
- Resolved issues with knowledgeable, friendly service, resulting in high customer satisfaction.
- Provided exceptional attention to clients during in-person and phone interactions.
- Greeted pet owners and their animals warmly to create a welcoming atmosphere.
- Developed strong relationships with clients through regular follow-up communications.
Education
High School Diploma -
Panther Creek High School
Cary, NC06-2023
Associate of Applied Science - Business Communication
Wake Technical Community College
Raleigh, NC06-2026
Skills
- Order processing
- Call handling
- Customer follow-up
- Client management
- Product knowledge
- Product presentation
- Sales promotion
- Problem solving
- Attention to detail
- Conflict resolution
- Communication skills
- Stress management
Timeline
Customer Service Representative
Wegmans
09.2024 - Current
Stocker
Target
11.2022 - 12.2023
Pet Assistance Program
Self-employed
06.2019 - 08.2022
High School Diploma -
Panther Creek High School
Associate of Applied Science - Business Communication
Wake Technical Community College