Jayden Cohen
Charlotte
Summary
College student with foundational knowledge in IT and hands-on experience gained through academic projects and home projects. Demonstrates strong teamwork, problem-solving, time-management, management, and customer service skills from previous experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Papa Johns
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
Information Technology - Information Technology & Cyber Security
Central Piedmont Community College
Charlotte, NC11-2026
Skills
- Strong communication skills
- Team leadership
- Hardware installation
- Beginner programming skills
- Project management experience
- Beginner IT support experience
- Effective customer support and service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Papa Johns
08.2023 - Current
Information Technology - Information Technology & Cyber Security
Central Piedmont Community College
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