AI-Driven Enterprise Legacy Platform Transformation Initiative
- Led multi-year global program across 15+ business units, managing scope, schedule, budget and interdependencies across matrixed teams without direct authority
- Translated enterprise modernization strategy into actionable program objectives with clear value delivery metrics and measurable ROI
- Facilitated executive-level communications and governance, presenting strategic recommendations to C-suite stakeholders
- Identified and mitigated critical program risks through proactive issue management and cross-team coordination
- Achieved 100% discovery and cataloging of mainframe assets with assigned disposition strategies across the enterprise
- Integrated AI-powered automation tools within complex technical landscapes to accelerate modernization timelines
Healthcare Analytics Platform - Multi-Platform Program
- Directed end-to-end dual-track web and mobile application delivery across United States with cross-functional team integration
- Managed Azure Data Factory to Databricks migration program, enhancing data processing capabilities and platform performance
- Applied agile methodologies to manage iterative development cycles across multiple platforms and data sources
- Delivered real-time AI-powered insight capabilities with prescriptive recommendations across operational domains
- Ensured seamless EHR (EPIC) integration across complex healthcare data ecosystem using SDLC best practices
- Drove strategic alignment with enterprise initiatives, supporting key business strategies through predictive analytics
Multi-Vendor Integration Program - Provider Credentialing & Data Management
- Orchestrated enterprise integration across IT, Compliance, Provider Data Management, and external vendor teams
- Influenced cross-functional stakeholders without formal authority to achieve seamless legacy-to-SaaS platform transitions
- Designed and implemented comprehensive integration strategy with real-time, bi-directional interfaces between platforms
- Managed transition of externally hosted to internally hosted Contract Manager platform with zero business disruption
- Ensured compliance with healthcare payer regulations and enterprise standards throughout program lifecycle
- Delivered program on schedule and within budget while maintaining regulatory compliance and operational excellence
AI & Automation Innovation Programs
- Pioneered MCP-based intelligent agents using Claude and Llama LLMs for automated solution development
- Applied learning agility to leverage emerging technologies (Model Context Protocol) for measurable business impact
- Built conversational AI workflows for Splunk dashboard development, reducing delivery cycles significantly
- Created automated UML diagram generation capabilities using Mermaid for streamlined documentation processes
- Demonstrated ownership mindset and independence while navigating ambiguity in emerging technology adoption
- Used data-driven insights to guide innovation prioritization and performance measurement
Insurance Client Delivery Programs
- Served as Delivery Lead managing full SDLC for Provider Data Management platform from solutioning through maintenance
- Drove multi-million-dollar revenue through strategic RFP response leadership and technical solutioning collaboration
- Managed end-to-end program delivery across claims & payment processing with cross-functional team coordination
- Built and sustained strong relationships across business, technology, and operations to drive program success
- Applied deep understanding of SDLC and technical platforms to ensure successful program outcomes
- Coached and developed team members and delivery partners to elevate overall team impact and performance
Enterprise Workflow Modernization & Infrastructure Programs
- Led enterprise workflow modernization program, migrating legacy InfoPath processes to Power Automate, Nintex, and SharePoint
- Directed e-commerce platform development for healthcare RPM (Remote Patient Monitoring) and DME (Durable Medical Equipment)
- Managed data infrastructure optimization programs, developing SQL Server architectures, SSIS ETL packages, and SSRS reporting
- Applied data-driven insights to guide prioritization, planning, and performance management across modernization initiatives
- Fostered culture of continuous learning, collaboration, and growth across the program ecosystem
- Leveraged internal and external environments to inform decision-making and drive technical innovation