Jaya Thomas
Charlotte
Overview
8
8
years of professional experience
1
1
Certification
Work History
Leasing Agent
Cottages at Greensboro
Greensboro
01.2023 - Current
- Provide professional tours, consultations, and leasing support to prospective residents.
- Strengthen occupancy rates by building rapport, identifying resident needs, and closing leases.
- Deliver high-quality customer service while handling inquiries, complaints, and follow-ups.
- Collaborate with team members to meet leasing goals and maintain a positive community environment.
Hair Stylist & Business Owner
Self-Employed
Charlotte
08.2018 - Current
- Launched and managed a hair business, providing hairstyling services and selling a personally developed line of hair products.
- Build strong client relationships through effective communication and quality service.
- Gained hands-on experience in supply chain logistics, including sourcing products from China, vendor negotiations, and wholesale pricing.
- Managed marketing and social media promotions to grow the business and increase sales.
Cashier & Waiter
Panera Bread
Charlotte
08.2019 - 12.2020
- Provided excellent customer service, ensuring a positive dining experience.
- Handled cash and card transactions accurately and efficiently.
- Assisted in maintaining a clean and organized work environment.
- Worked collaboratively with team members to enhance workflow and customer satisfaction.
Education
Bachelor of Science - Psychology
North Carolina A&T State University
Greensboro, NC05-2026
High School Diploma -
Olympic High School
Charlotte, NC01-2021
Skills
- Supply Chain Management & Logistics
- Business Innovation & Entrepreneurship
- Customer Service & Client Relations
- Marketing & Social Media Promotion
- Leadership & Team Collaboration
- AP Computer Programming (Adobe, PLTW Intro to Engineering Design)
- Event coordinator
Certification
- PLTW (Project Lead The Way) Intro to Engineering Design
- JavaScript
- Summit College Experience
- Adobe
Volunteer Experience
- Brown Lollypops Foundation, A non-profit ran by me for helping women and young girls.
- Aggies Across the Street, Mentoring and tutoring young kids.
- Elevation Church, Volunteer | Sundays - Distribute food, clothes, and toys to those in need within the community.
- Women's Homeless Shelter Initiative, Organized a project during the pandemic to create and distribute handmade purses for women in shelters.
- N.A.P.S Natural, Proud member.
- Diamond Girl Project Inc, A non-profit for women.
Coursework
- Principles of Management
- Organizational Behavior
- Marketing Concepts
- Business Communication
- Operations Management
- History & Systems of Psychology
- Psychological Statistics
- Application of Psychological Statistic
Timeline
Leasing Agent
Cottages at Greensboro
01.2023 - Current
Cashier & Waiter
Panera Bread
08.2019 - 12.2020
Hair Stylist & Business Owner
Self-Employed
08.2018 - Current
Bachelor of Science - Psychology
North Carolina A&T State University
High School Diploma -
Olympic High School