Joshua Jones
Peachland
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Dollar General Market
12.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Grocery Manager
Food Lion
09.2019 - 03.2025
- Responsible for training others
- Responsible for the accountability of inventory
- Accomplished learning positions in different departments
- Accomplished the position head stocker
- Accomplished the position as dairy clerk
- Responsible for date sheets and dates being pulled
- Accomplished the position as Grocery Manager
- Responsible for managing a team
- Responsible for managing all departments as manager on duty
- Accomplished learning how to close
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Packer/Inspector
Berry Global, Inc
08.2021 - 11.2021
- Inspecting plastic containers
- Loading a machine with plastic containers
- Packing boxes with labeled plastic containers
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Experience working on machines using lockout tag out
Education
High school diploma -
Anson High School
Wadesboro, NC06.2019
Skills
- Team Management
- Retail Management
- Produce Experience
- Store Management Experience
- Management
- Planograms
- Inventory Control
- Leadership
- Microsoft Word
- Commutation
- Time management
- Food Safety
- Supervising Experience
- Training and mentoring
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Team leadership
- Store opening and closing
- Outstanding communication skills
- Store merchandising
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Team motivation
- Leadership development
- Operations management
- Policies and procedures
Certification
- Driver's License
- Food Safety Certification
- Silver national readiness certificate
Languages
English - Fluent
Timeline
Store Manager
Dollar General Market
12.2024 - Current
Packer/Inspector
Berry Global, Inc
08.2021 - 11.2021
Grocery Manager
Food Lion
09.2019 - 03.2025
High school diploma -
Anson High School
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