Jay Driver
Charlotte,NC
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
Work History
Retail Sales Associate
Vans
08.2024 - Current
- Consistently exceeded monthly sales targets by 6% through effective product knowledge and customer engagement
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Contributed to achieving store-wide sales goals through active participation in team meetings and initiatives
- Achieved consistently high conversion rates through persuasive selling techniques
Specialty Sales Associate
The Home Depot
04.2022 - 03.2024
- Major appliance product knowledge
- Appliance repair
- Vendor to consumer liaison
Sales Associate
Harley-Davidson, Inc.
08.2023 - 01.2024
- Product Knowledge
- Customer Consultation
- Sales
- Cash Wrap
- Stocking/Inventory
Retail Sales Manager
Adidas
10.2016 - 03.2020
- Accommodating customer needs while elevating the customer experience. Building rapport with new and returning customers to establish high frequency visits. Organizing merchandise presentation to ensure pleasurable aesthetic and great organic eye flow throughout store upon entry. Manage and train sales associates and consult on new hire potential.
- Trained 10 associates to develop into productive team members with excellent product knowledge.
Education
Communications (University) -
University of North Carolina at Charlotte
Charlotte, NC05.2026
Communications (Associate's degree) - undefined
Central Piedmont Community College
Charlotte, NC05.2026
Skills
- Management
- Positive customer engagement
- Point-of-sale system
- Retail Sales
- Time management
- Customer service
- Organizational skills
- Retail Management
- Sales Management
- Assistant Manager Experience
- Teamwork and collaboration
- Problem-solving
- Teamwork
Affiliations
- National Communication Association
- Phi Theta Kappa Honors Society
- Sigma Chi Eta Honors Communications Program
- Psi Beta Honors Psychology Program
Languages
French - Beginner
Timeline
Retail Sales Associate
Vans
08.2024 - Current
Sales Associate
Harley-Davidson, Inc.
08.2023 - 01.2024
Specialty Sales Associate
The Home Depot
04.2022 - 03.2024
Retail Sales Manager
Adidas
10.2016 - 03.2020
Communications (Associate's degree) - undefined
Central Piedmont Community College
Communications (University) -
University of North Carolina at Charlotte
Additional Information
Authorized to work in the US for any employer