Jaxan Torrans
Wilmington
Summary
National Logistics Manager with a proven track record at MegaCorp, excelling in carrier negotiations and client relationship management. Skilled in data analysis and team management, I drive cost-effective transportation solutions while fostering strategic partnerships. Committed to operational excellence, I ensure timely deliveries and accurate documentation across a complex logistics network.
Overview
6
6
years of professional experience
Work History
Logistics Manager
MegaCorp
06.2022 - Current
- Fostering long-term partnerships through ongoing communication with customers and carriers.
- Driving cost-effective transportation solutions by leading rate and lane negotiations.
- Coordinating logistics operations for over 100 facilities, ensuring timely deliveries and pickups.
- Delivering real-time shipment updates to proactively manage delays and customer readiness.
- Managing two team members, providing coaching and problem-solving for operational excellence.
- Overseeing documentation accuracy for pickups and deliveries, ensuring precise submissions.
Operations Specialist
MegaCorp
05.2021 - 06.2022
- Ensured compliance with industry regulations by developing standard operating procedures.
- Delegated tasks effectively to maintain smooth operations and timely project completion.
- Enhanced customer satisfaction by addressing client concerns promptly and professionally.
- Forged key internal and external partnerships to achieve organizational objectives.
- Streamlined supply chain logistics, improving delivery times and reducing transportation costs.
Night Dispatcher
MegaCorp
06.2020 - 05.2021
- Enhanced fleet performance by addressing operational issues in real-time.
- Trained new dispatchers on protocols, boosting team efficiency significantly.
- Reduced delivery delays by proactively adjusting routes based on potential issues.
- Collaborated with departments to swiftly resolve discrepancies and operational challenges.
- Maintained organized records of nightly activities, including logs and incident reports.
- Provided timely updates and resolved concerns through effective driver communication.
Education
High School Diploma -
Wallace Rose Hill
Wallace, NC06-2019
Skills
- Customer Service
- Skilled in Excel
- Skilled in Salesforce
- Team management
- Shipping and receiving operations
- Shipping documentation
- Fleet dispatch
- Safety standards
- Carrier negotiations
- Freight cost reporting
- Freight forwarding
- Shipment scheduling
- Client relationship management
- Data analysis
- Carrier negotiation
- Supply chain management
Accomplishments
1st Place - Holiday Sales Competition 2025:
Led brokerage growth by increasing load count,expanding account referrals,improving Google/DAT reviews, and establishing quarterly customer business reviews
Timeline
Logistics Manager
MegaCorp
06.2022 - Current
Operations Specialist
MegaCorp
05.2021 - 06.2022
Night Dispatcher
MegaCorp
06.2020 - 05.2021
High School Diploma -
Wallace Rose Hill