Javonte Horton
Durham,NC
Summary
Detail-oriented CGMP Cleaner with a proven track record of exceeding standards in various environments. Skilled in efficiently handling continuous physical work and utilizing correct techniques for diverse materials and fits. Expertise includes a wide range of power tools and equipment, ensuring high-quality results every time. Dedicated professional committed to delivering exceptional service and maintaining a safe and clean work environment.
Overview
14
14
years of professional experience
Work History
CGMP Cleaner
ABM Industries Inc.
01.2023 - Current
- Would Sterilize material to transfer into GMP cleanroom
- Review GMP logbook
- Clean and keep classified and controlled areas daily, weekly, and monthly, following cleaning procedures
- Collaborate with other associates in a dynamic environment
- Flexibility and welcoming of changes in work routine
- Give feedback on a routine basis to all employees
- Perform other related duties as assigned
- Responsible for ensuring proper cleaning and sanitation between runs
- Adhere to and implement Good Manufacturing Practices (GMP), HACCP, FSMA and BRC requirements
- Trained new employees in company policies and procedures.
- Organized weekly inventory checks to keep stock levels and find areas needing replenishment.
- Enforced company policies consistently among team members.
- Mix water and detergents in containers to prepare chemical cleaning solutions.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Reimbursement Specialist
Covance
06.2019 - 11.2022
- Made outbound calls to medical providers to collect personal information
- Provided provider’s offices with all necessary information about this study and what kind of information is needed
- Worked with multiple screens at one time while working phones and entering case scripts verbatim to every case
- Notated every case and send out faxes and schedule call backs
- Added documents to file records and created new records to support filing needs
- Translated written documentation and notes into emails and other types of correspondence
- Entered data into spreadsheets, documents and databases, keeping 98% accuracy rate
- Volunteered to aid with special office projects, successfully completing all tasks prior to deadlines
- Transferred completed work to Supervisors for review and approval
- Obtained scanned records and uploaded them into company databases.
- Created reports summarizing results of the data collected with visual aids such as charts or graphs.
- Organized and kept databases of collected information in an efficient manner.
- Ensures prompt completion of projects by meeting established deadlines for data collection
Data Collection Specialist
RTI Research Operations Center
05.2018 - 06.2019
- Would Sterilize material to transfer into GMP cleanroom
- Review GMP logbook
- Clean and keep classified and controlled areas daily, weekly, and monthly, following cleaning procedures
- Collaborate with other associates in a dynamic environment
- Flexibility and welcoming of changes in work routine
- Give feedback on a routine basis to all employees
- Perform other related duties as assigned
- Responsible for ensuring proper cleaning and sanitation between runs
- Adhere to and implement Good Manufacturing Practices (GMP), HACCP, FSMA and BRC requirements
- Trained new employees in company policies and procedures.
- Organized weekly inventory checks to keep stock levels and find areas needing replenishment.
- Enforced company policies consistently among team members.
- Mix water and detergents in containers to prepare chemical cleaning solutions.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Shift Lead
Speedway
03.2017 - 02.2018
- Helped conduct interviews and trained new hires
- Checked all product dating and rotated them product’s as well
- Stocked all aisle, coolers, and hot cook warmer
- Processed invoices for vendors
- Checked in vendors and all delivery persons
- Checked out customer
- Counted and ordered inventory every week
- Counted store safe and all draws at beginning and ending of all of shifts
- Counted lottery every day and changed gas prices as system notified
- Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations
- Supervised successful team of 15 Cashiers by conveying project information consistently, quickly resolving issues and delivering constructive feedback
- Kept detailed production reports of daily progress to find areas for improvement and maximize productivity
- Collaborated with team members to complete demanding projects under tight deadlines
- Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies
- Completed ongoing quality checks on 100 products, closely following strict quality assurance guidelines.
Crew member
Wendy's
01.2016 - 03.2017
- Worked grills, drive-thru, and operated front counter
- Provided great food and customer service promptly
- Cleaned all floors, bathrooms, and dining room
- Filled drinks and stocked when needed
- Safely operated ovens, grills, and other kitchen equipment to minimize accidents
- Set up workstations prior to restaurant opening to improve speed during busy periods
- Garnished and arranged plated meals
- Operated fryers and grills according to instructions to keep safety and food quality
- Marinated food items according to corporate-provided instructions and recipes
- Trained new team members in cash register operation, stock procedures, and customer service
- Drove sales and add-on purchases by promoting specific item options to customers
- Updated signage to reflect current prices and help promote target merchandise
- Prepared products for the sales floor by adding tags and readying pallets or restocking
- Removed outdated and overripe items from stock to cut health risks
- Secured products when transporting to different areas of the store to prevent merchandise damage
- Worked closely with front-end staff to aid customers
- Built relationships with strategic partners leading to business development opportunities
- Read weekly sales inserts and tracked changing prices to remain up to date on store promotions
- Received payments for food and issued receipts reflecting zero balances or added payments needed to bring accounts current
- Helped customers find specific products, answering questions, and offering advice
- Served the needs of as many as 150 patrons per shift, including collecting payments, tracking rewards, and handling customer service issues.
Assistant Retail Store Manager
Dollar Tree
06.2014 - 09.2015
- Refilled drink coolers and freezer
- Ran stock and did inventory
- Unloaded delivery chucks and dealt with all vendors
- Got change, did deposits, cash out cashier, and recovered
- Promoted drive item, which changes weekly, and there are always goals that must reach
- Also cleaned the bathroom
- Coached and mentored employees by delivering training, guidance, and performance monitoring
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
Host
Spring Moore Retirement Community
11.2011 - 04.2013
- Spoke with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers' concerns are addressed
- Wiped tables or seats with dampened cloths or replaced dirty tablecloths
- Set tables with clean linens, condiments, or other supplies
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
- Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash
- Performed serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to ease customer service
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
- Served ice water, coffee, rolls, or butter to patrons
- Filled beverage or ice dispensers
- Stocked cabinets or serving areas with condiments and refill condiment containers
- Located items requested by customers
- Served food to customers when waiters or servers need aid
- Carried trays from food counters to tables for cafeteria patrons
- Carried linens to or from laundry areas
- Mixed and prepared flavors for mixed drinks
- Assisted Living, Laundry
- Supervised server balance and checked table turnover to accurately seat customers and keep customers happy
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Supported servers, food runners, and support staff with keeping the dining area ready for every guest
- Assisted Front of House and Back of House staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Supervised activities of the dining room staff to keep service levels and support guest needs
- Helped to plan and execute parties for more than 20 guests, including coordinating menus and preparing tables
- Checked dining and serving areas every 10 minutes to verify proper cleanliness and readiness for guests.
Education
Certificate - Bio Works
Wilson Community College
Wilson, NC04.2025
High School Diploma -
Mary E Phillips High School
Raleigh, NC01.2013
Skills
- Customer Billing
- Customer service
- Delivery
- Faxes
- Forms
- Inventory
- Issue resolution
- Data collection and analysis
- Chemical Handling
- Housekeeping
- Cleaning and sanitizing
- Safe cleaning with chemicals
- Sweeping and Mopping
- Exceptional time management
Timeline
CGMP Cleaner
ABM Industries Inc.
01.2023 - Current
Reimbursement Specialist
Covance
06.2019 - 11.2022
Data Collection Specialist
RTI Research Operations Center
05.2018 - 06.2019
Shift Lead
Speedway
03.2017 - 02.2018
Crew member
Wendy's
01.2016 - 03.2017
Assistant Retail Store Manager
Dollar Tree
06.2014 - 09.2015
Host
Spring Moore Retirement Community
11.2011 - 04.2013
Certificate - Bio Works
Wilson Community College
High School Diploma -
Mary E Phillips High School
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