High-performing retail associate with a strong track record of exceeding sales goals and upselling products. Skilled in building customer relationships,operating POS systems with accuracy. Energetic, adaptable, and team oriented.
• Highly motivated Retail Banker with over 2 years of experience in delivering exceptional customer service and financial solutions.
•Proven track record of achieving sales targets while fostering strong client relationships and trust. •Skilled in assessing customer needs and providing tailored banking products, including loans, mortgages, and investment options.
• Opened and closed personal and business accounts while ensuring compliance with bank policies and procedures
• Processed teller transactions including deposits, withdrawals, transfers, and payments with a high level of accuracy
• Delivered exceptional customer service by resolving inquiries and providing product recommendations tailored to customer needs
• Maintained detailed and accurate records of all financial transactions and account activities
•Expert in building strong customer relationships to foster repeat business and loyalty.
• Skilled in identifying customers needs and providing tailored solutions to enhance their shopping experience.
• Ability to effectively train and mentor new sales associate on products and knowledge and company policies.
• Proven track record of exceeding sales targets and improving customer satisfaction rates.
•Expert in building strong customer relationships to foster repeat business and loyalty.
•Skilled in identifying customer needs and providing tailored solutions to enhance their shopping experience.
• Strong understanding of inventory management and merchandising to drive store performance. •Proficient in utilizing point-of-sale systems and handling cash transactions accurately.
•Creative problem solver with a commitment to delivering exceptional service in fast paced settings.
Customer satisfaction and support
Building customer relationships
Upselling and cross-selling
Point-of-sale (POS) systems
Accurate cash handling
Basic data entry and documentation
Adaptability in fast-paced environments