Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AdministrativeAssistant

Javier Guijoza

Practice Leader
Greensboro,NC

Summary

Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in a leadership role.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Atrium Healthcare Greensboro ENT
03.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated day-to-day clinic functions, enhancing operational efficiency.
  • Created and maintained 'Clinical Catalog for Greensboro ENT' employee handbook, standardizing procedures.
  • Managed prior authorizations, referrals, and coding while collaborating with Practice Administrator and department heads to maintain productive departmental workflows.

Office Supervisor

MediQ Urgent Care
08.2021 - 02.2023
  • Maintained clean, organized, and professional office environment to support maximum productivity.
  • Supported positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Oversaw charge entry process for treating patients and handling outpatient visits.
  • Coordinated with Practice Administrators and department heads to maintain productive work environment.

Medical Assistant

MediQ Urgent Care
08.2021 - 02.2023
  • Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
  • Oversaw daily operations of clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
  • Scheduled and managed 30 drug screening procedures at pre-certified facilities, ensuring compliance with insurance and workers' compensation cases.
  • Optimized supply ordering processes and developed new systems to enhance operational efficiency.
  • Obtained medical clearance for patients requiring external operations, reviewed employee schedules, completed consent and HIPAA paperwork with patients, ordered and dispensed DME, wrote prescriptions, and managed medication consumption data.

Medical Assistant

FastMed
06.2017 - 08.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Managed 30-40 patient scheduling and lab result reviews using Velocidoc’s/Experity (EMR) and Clockwise systems, ensuring seamless communication with providers.
  • Conducted occupational medical screenings, including drug and alcohol testing, DOT physicals, pre-employment exams, and audiometry assessments.

Medical Assistant

Cone Health System
08.2017 - 03.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Provided comprehensive support across multiple clinics, including Primary Care, Heartcare, Neurology, and Allergy and Asthma Center, ensuring efficient patient care and smooth clinic operations.
  • Trained and assisted in allergy testing, spirometry, immunotherapy, and asthma treatment, while managing medication teachings and utilizing the EPIC EMR system as superuser.

Medical Assistant

Bethany Medical Center
12.2013 - 08.2017
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Education

MBA - Health Care Administration

ECPI University
Virginia Beach, VA
06-2025

BBA - Health Care Administration

ECPI University
Virginia Beach, VA
08-2022

Associate of Science - Applied Science

ECPI University
Virginia Beach, VA
12-2011

Skills

  • Schedule management
  • Medical terminology knowledge
  • Office administration
  • Insurance verification
  • Strategic business planning
  • Staff management
  • MGMA ( Obtaining ACMPE 2025)
  • Six Sigma Green Belt
  • Supplies ordering
  • HIPAA and OSHA regulations

Accomplishments

  • Leadership Academy- Atrium Health System 2025
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 5 in the development of MediQ Urgent Care weightloss program
  • Supervised team of 5-10 staff members.

Certification

  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) 2024
  • Six Sigma Green Belt 2022

Timeline

Medical Assistant

Atrium Healthcare Greensboro ENT
03.2023 - Current

Office Supervisor

MediQ Urgent Care
08.2021 - 02.2023

Medical Assistant

MediQ Urgent Care
08.2021 - 02.2023

Medical Assistant

Cone Health System
08.2017 - 03.2022

Medical Assistant

FastMed
06.2017 - 08.2022

Medical Assistant

Bethany Medical Center
12.2013 - 08.2017
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) 2024
  • Six Sigma Green Belt 2022

MBA - Health Care Administration

ECPI University

BBA - Health Care Administration

ECPI University

Associate of Science - Applied Science

ECPI University
Javier GuijozaPractice Leader