Javé Neyland
Greensboro
Summary
Demonstrated ability to assist individuals with daily living activities, promoting independence and enhancing quality of life through personalized support. Implemented individualized care plans while ensuring compliance with regulatory standards, fostering a safe environment for clients. Responsibilities included medication administration, transportation to appointments, and thorough documentation of care provided. Skills in client communication, confidentiality protection, and self-advocacy education contributed to effective patient care outcomes.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Direct Support Professional
RHA Health Services LLC
Greensboro
10.2024 - Current
- Assisted individuals with daily living activities, promoting independence and enhancing overall quality of life through personalized support.
- Implemented individualized care plans, ensuring compliance with regulatory standards and fostering a safe environment for clients.
- Job Duties: Medication administration, transportation to appointments and outings, documentation of care, education of personal rights, protect confidentiality, and increase self-advocacy.
- Skills: Mental fortitude, BLS/CPR certification and patient care.
Online Digital Shopper
Walmart
Greensboro
11.2023 - 10.2024
- Managed daily online shopping operations by coordinating product availability and ensuring timely order fulfillment for improved customer satisfaction.
- Job Duties: Selecting and preparing online orders for custuomers ensuring accuracy, quality and timely fulfillment of customer purchases. Stocking customers cancelled orders.
- Skills: Heavy lifting, stamina, and product knowledge.
Spartan Mail Center
University of North Carolina at Greensboro
Greensboro
10.2021 - 12.2023
- Trained new staff on mail handling procedures, fostering a collaborative and knowledgeable team environment.
- Ensuring timely distribution and improved accessibility for students and staff.
- Job Duties: Operating POS system, determine and apply postage for outgoing mail, maintain records of incoming and outgoing mail, and sale of postage and revenue stamps.
- Skills: Organization, communication and follow safety guidelines.
SpartanCard Center
University of North Carolina at Greensboro
Greensboro
08.2019 - 12.2023
- Managed daily operations of the SpartanCard Center, ensuring efficient service and high customer satisfaction.
- Job Duties: Card issuance, checking documents, meal plan selections, data entry, faxing & copying, filing and training new staff on office procedures and equipment use.
- Skills: Communication, time management and attention to detail.
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Greensboro, NC 08.2019 - 12.2023
Skills
- Patient care
- Medication administration
- Individualized care plans
- Compliance standards
- Client communication
- Documentation skills
- Data entry
- Time management
- Confidentiality protection
- Self-advocacy education
- Problem resolution
- Stamina and heavy lifting
- Adaptive equipment use
- Infection control procedures
- First aid and safety
- Empathy and patience
- De-escalation techniques
- Client advocacy
- ADL support
- Transportation assistance
- Active listening
- Mobility assistance
- Hygiene assistance
- Crisis management
Timeline
Direct Support Professional
RHA Health Services LLC
10.2024 - Current
Online Digital Shopper
Walmart
11.2023 - 10.2024
Spartan Mail Center
University of North Carolina at Greensboro
10.2021 - 12.2023
SpartanCard Center
University of North Carolina at Greensboro
08.2019 - 12.2023
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
08.2019 - 12.2023