Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Biller
Stephen’s Outreach Center
07.2025 - Current
Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
Kept all patient information secure and confidential.
Executed billing tasks and recorded information in company databases.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
Medical Technician
Tarheel Foot & Speciality
12.2023 - 12.2024
Performed foot assessments, including biomechanical evaluations and gait analysis
Educated patients on proper foot care techniques and prevention strategies
Assisted in minor surgical procedures such as ingrown toenail removal
Retail Sales Associate
Bath & Body works
11.2021 - 05.2023
2 years of experience in customer service in a retail setting.
Proficient in handling cash transactions and operating POS systems.
Strong communication and interpersonal skills.
Experience in providing personalized customer assistance.