Twenty-Six years’ experience working in the Criminal Justice profession. Effective communicator, strategic planner, proven leader of people and projects, excellent at building relational trust and able to perform at high levels under severe time constraints. Also, a self-starter who is constantly looking to improve performance and skills while enhancing work environments by developing solutions with inventive approaches.
Results-driven professional specializing in management analysis and organizational efficiency. Proven track record in optimizing business processes and implementing strategic initiatives. Reliable team collaborator focused on achieving measurable outcomes and adapting to evolving business needs.
Experienced with data analysis, project management, and strategic planning. Utilizes analytical skills to identify inefficiencies and recommend improvements. Track record of driving operational excellence and fostering collaborative team environments.
Overview
19
19
years of professional experience
Work History
Management Analyst
Federal Bureau of Prisons, Central Office, Washington, D.C.
12.2014 - 12.2019
Management Analyst - As a Management Analyst, I provided direct oversight, guidance, and training to the Executive Staff at the Regional and Institutional levels for accreditation and compliance of both the American Correctional Association (ACA) and the Prison Rape Elimination Act (PREA).
I have provided technical advice and assistance to Executive Staff to include the Assistant Director of the Program Review Division. Additionally, I have attended executive meetings at the National level, where I presented and discussed ACA and PREA updates and actions being taken to address concerns reported from the field.
On a daily basis, I assist and provide technical guidance and make recommendations to Central Office staff from various disciplines by researching and referencing BOP policy, or through direct contact with outside federal contracting audit officials.
Managed approximately 30 incoming calls, emails and faxes per day from institutions within the Federal Bureau of Prisons.
Conduct institutional internal audits to ensure local programs are in compliance with BOP and ACA/PREA policy requirements.
I prepare detailed reports that are presented to executive staff at institutional, Regional and Central Offices for review and comment.
I reviewed institutional Contingency Plans and provide guidance when multi-disciplinary concerns arise during both non-emergency and emergency events.
Conduct institutional internal audits to ensure local multi-disciplinary programs are in compliance with ACA and PREA policy requirements. I prepare detailed reports that are presented to Executive, Regional and National levels for review.
Meet with Department Heads to address Program Review deficiencies related to ACA mandatory standards and corrective action.
Developed comprehensive reports, providing valuable insights into performance and aiding in strategic planning efforts.
Provided expert guidance on best practices, resulting in improved overall organizational effectiveness.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased productivity.
Managed complex projects from inception through execution while maintaining strict adherence to budgetary constraints and timelines.
Enhanced decision-making capabilities with thorough research, data analysis, and presentation of findings to the executive leadership.
Contributed significantly to the development of long-term strategies by working closely with executive leadership on risk assessment, market research, competitor analysis, industry trends evaluation.
Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
I serve as the resident expert on all custodial and security practices and questions arising at the complex.
Joint Terrorism Task Force member and liaison between the Bureau of Prisons and FBI, major state and local law enforcement agencies.
Maintained a high level of professionalism with strong leadership skills, setting the standard for all correctional officers within the facility.
Managed emergency situations effectively, keeping staff and inmates safe during incidents such as lockdowns or evacuations.
Contributed to budget management initiatives by identifying cost-saving measures related to staffing, supplies, and training materials without compromising quality or safety standards.
Strengthened community relations through participation in outreach programs aimed at crime prevention and public education on corrections topics.
Improved staff performance with comprehensive training programs tailored to individual needs.
Maintained strict adherence to confidentiality protocols while managing sensitive information pertaining to inmates, staff, and overall facility operations.
Coordinated with local law enforcement agencies to promote seamless operations between the correctional facility and external organizations when handling incidents involving inmates outside of the institution''s boundaries.
Reduced inmate altercations through consistent communication and conflict resolution strategies.
Collaborated closely with mental health professionals to address inmate behavioral issues and provide appropriate interventions as needed.
Enhanced facility security by implementing effective surveillance and monitoring procedures.
Addressed inmate grievances promptly, ensuring that all concerns were thoroughly investigated and resolved in a fair and timely manner.
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University
Manchester, NH
06-2026
Skills
Client relationship management
Policy analysis
Business process improvement
Business analysis
Risk assessment
Data collection
Program development
Data analytics
Timeline
Management Analyst
Federal Bureau of Prisons, Central Office, Washington, D.C.
12.2014 - 12.2019
Correctional Captain
Federal Bureau Of Prisons Department Of Justice
12.2000 - 12.2014
Bachelor of Science - Cyber Security
Southern New Hampshire University
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