Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Tilley

Asheboro

Summary

Adaptable sales specialist skilled in customer service and needs assessment. Adept at educating clients on products and building lasting relationships, ready to contribute to customer satisfaction and business growth.

Results-driven Fire Captain with extensive experience in emergency operations and team leadership. Known for managing complex incidents and maintaining client relations, aiming to leverage expertise in high-pressure environments to foster client loyalty and operational excellence.

Overview

25
25
years of professional experience

Work History

Rescue Sales Specialist

Safe Industries
Easley
08.2018 - Current
  • Provided expert product knowledge to assist customers in making informed decisions.
  • Developed strong relationships with clients to enhance customer loyalty and satisfaction.
  • Organized product demonstrations to showcase benefits and features to potential clients.
  • Educated customers on product features and technical details to highlight benefits.

Fire Captain

Charlotte Fire Dept
Charlotte
02.2001 - 09.2025
  • Managed daily fire station activities and personnel assignments.
  • Responded to emergency calls and managed the on-site operations of medical, hazardous materials, and rescue incidents.
  • Provided leadership and guidance to assigned crew members during drills, exercises, and real-world operations.
  • Maintained records of all fire-related activities including incident reports, maintenance logs, and training documents.

Salesperson

MES
Charlotte
10.2005 - 08.2015
  • Engaged customers to understand needs and recommend suitable products.
  • Processed transactions accurately using point-of-sale systems.
  • Educated customers about products and services offered by the company.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.

Education

Associate of Science - Fire Science

Guilford Technical Community College
Jamestown, North Carolina, NC
05-2003

Skills

  • Product knowledge
  • Relationship building and selling
  • Customer service and care
  • Client engagement
  • Client relations
  • Effective communication
  • Needs assessment
  • Adaptive thinking

Timeline

Rescue Sales Specialist

Safe Industries
08.2018 - Current

Salesperson

MES
10.2005 - 08.2015

Fire Captain

Charlotte Fire Dept
02.2001 - 09.2025

Associate of Science - Fire Science

Guilford Technical Community College
Jason Tilley