Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Stevenson

HERTFORD

Summary

Dynamic and results-driven professional with a proven track record at New Hope Deli & Grill, excelling in team leadership and food safety compliance. Recognized for enhancing customer satisfaction and boosting revenue through effective upselling strategies. Adept at multitasking and fostering strong relationships, ensuring a productive and organized work environment.

Professional in concessions industry known for high standards and results-driven approach. Effective in improving operational efficiency and customer service. Valued for collaborative teamwork and adaptability to changing needs. Key skills include inventory management, staff supervision, and customer relations.

Practiced Concessions Manager with 8 years of experience coordinating food and beverage operations . Skilled in purchasing food items, supplies and equipment in alignment with strict budgets. Strategic in allocation of resources and administration of funds, delivering savings while maintaining quality of deliverables.

Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Concessions Supervisor

Perquimans County Recreation Dept
12.2017 - Current

Making sure appliances are cleaned and sanitized. Check temps on regular basis.

Ordering all products. Running to pick up anything that cant be shipped.

Making 100% on all Health Inspection,

  • Assisted customers with inquiries or special requests, demonstrating excellent customer service skills that contributed to repeat business opportunities.
  • Boosted teamwork among employees by fostering open communication channels and promoting collaboration on tasks.
  • Increased revenue through upselling strategies and effective promotional activities at the concession stand.

Cleaner

Carolina Designs Realty & Vacation Rentals
03.2016 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.

Manager

New Hope Deli & Grill
04.2014 - 01.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Computers

John A. Holmes
Edenton, NC
06-1993

Skills

  • Scheduling staff
  • Employee training
  • Food safety compliance
  • Menu planning
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Team leadership
  • Cash handling
  • Decision-making
  • Food preparation
  • Safety procedures
  • Relationship building

Certification

Serv Safe

Timeline

Concessions Supervisor

Perquimans County Recreation Dept
12.2017 - Current

Cleaner

Carolina Designs Realty & Vacation Rentals
03.2016 - Current

Manager

New Hope Deli & Grill
04.2014 - 01.2020

Computers

John A. Holmes
Jason Stevenson