- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Hiking
- Playing Sports
- Woodworking
Jason Jordan
Clayton
Summary
Dynamic Client Success Manager with a proven track record at Phreesia in enhancing client engagement and retention through innovative growth strategies and effective project management. Excelled in leveraging data analytics for insightful decision-making and fostering strong stakeholder relationships, driving substantial business growth. Skilled in communication, client relationship management and customer service, consistently exceeding performance targets.
Overview
7
7
years of professional experience
Work History
Client Success Manager
Phreesia
06.2018 - Current
- Participated in strategic planning meetings to align department objectives with broader company goals related to client success management efforts.
- Conducted regular reviews of account performance, identifying opportunities for upselling and expansion of services.
- Managed existing client renewals, keeping accounts, information and documents in conformance with compliance standards.
- Streamlined communication between clients and internal teams for smoother project execution.
- Collaborated with cross-functional teams to develop innovative, client-centric strategies and drive business growth.
Education
Bachelor of Science - Marketing
North Carolina State University
Raleigh, NC06-2018
Skills
- Client engagement
- Project management
- Customer retention
- Data analytics
- Stakeholder relationships
- Customer service and support
- Customer satisfaction
- Growth strategies
- Client relationship management
Interests
Timeline
Client Success Manager
Phreesia
06.2018 - Current
Bachelor of Science - Marketing
North Carolina State University
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